Any emergency fault.
Collect the information and feedback to the TAC.
1. Diagfile 3. logfile 2. info file 4. Diagnostic information
1. The Diagfile:
System View: return to User View with Ctrl + Z.
[H3C] diagnostic-logfile save
The diagnostic log file buffer is empty. // It"s okay to have this prompt
<H3C> display diagnostic-logfile summary
Diagnostic log file: Enabled
Diagnostic log file size quota: 10 MB
Diagnostic log file directory: cfa0: / diagfile
Writing frequency: 24 hour 0 min 0 sec
<H3C> cd cfa0: / diagfile /
Directory of cfa0: / diagfile
0 -rw- 7269 Jul 01 2016 10:31:54 diagfile1.log
Then download the diagfile.log file from the diagfile folder in the CF to the computer.
2. The logfile:
<H3C> logfile save
The contents in the log file buffer have been saved to the file cfa0: /logfile/logfile1.log
Then download all logfile.log files from the logfile folder in the CF to the computer.
3. info file: In the info folder of CF, the path cfa0: / info // check it, if there is this file, please collect it.
If there are multiple CF cards, each CF card will check to see if there are any of these files.
. Diagnostic information
Save the operation record, record the displayed information through the terminal to save the session (there is a lot of information, it takes a little time)
[H3C] display diagnostic-information
Save or display diagnostic information (Y = save, N = display)? [Y / N]: n
Save to device storage, ftp export to device
[H3C] dis diagnostic-information
Save or display diagnostic information (Y = save, N = display)? [Y / N]: y
Please input the file name (*. Diag) [cfa0: /default.diag]:
Diagnostic information is outputting to cfa0: /default.diag.
Please wait ...
Export the file in the path.