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某局点采用WX3508H做portal结合第三方厂家做认证,发现配置完之后,portal界面可以弹出来,但是输入用户名和密码之后,认证失败,怀疑是portal或者radius 报文交互的有问题,让现场反馈最新配置和debug信息来看
关键debug信息:
*Jun 18 14:29:14:611 2021 H3C PORTAL/7/EVENT: Received request configuration synchronization message from AP 1, message length=104.
*Jun 18 14:29:14:611 2021 H3C PORTAL/7/EVENT: CfgSmooth msg proc, uiAcWebSvrCnt: 1, uiApWebSvrCnt: 1.
*Jun 18 14:29:14:611 2021 H3C PORTAL/7/EVENT: CfgSmooth msg proc, AC FreeRule Count: 4, AP FreeRule Count: 4.
*Jun 18 14:29:14:611 2021 H3C PORTAL/7/EVENT: CfgSmooth msg proc, Rcv msg info, ApMac: 1451-7e0b-x, BssidCnt: 2.
*Jun 18 14:29:14:611 2021 H3C PORTAL/7/EVENT: CfgSmooth msg proc, Rcv msg info, ApMac: 1451-7e0b-x, BssidCnt: 2.
*Jun 18 14:29:14:611 2021 H3C PORTAL/7/EVENT: CfgSmooth msg proc, AP 1 Bssid info need compare, AcBssidCnt: 2, ApBssidCnt: 2.
*Jun 18 14:29:18:147 2021 H3C PORTAL/7/ERROR: Packet source unknown. Server IP:134.x.x.x, VRF Index:0
*Jun 18 14:29:28:221 2021 H3C PORTAL/7/ERROR: Packet source unknown. Server IP:134.x.x.x., VRF Index:0
*Jun 18 14:29:38:283 2021 H3C PORTAL/7/ERROR: Packet source unknown. Server IP:134.x.x.x, VRF Index:0
从debug信息来看提示的portal报文无法识别,进一步查看设备的配置,发现portal server 下有vpn实例的配置,但是设备互联接口并没有配置vpn实例。
portal server np-server
ip 134.x.x.x vpn-instance admin key cipher $c$3$jiP5Pa3w5mcbRzh4WlAfq3N/Gx4uIolN3po30tM=
server-type cmcc
后续让客户把vpn实例删除之后,重新测试,认证通过。
我总结这种问题基本原因应该是,终端与IMC不可达。
我解决了此问题,根因:无线设备上面,为终端分配的网段,与IMC地址不可达。可以在设备上ping -a 终端网段地址 IMC地址 测试。
*May 22 10:21:35:783 2023 MSR810 PORTAL/7/ERROR: UpCTL send resp failed, APID: 1, Msg: 50, Ret: 1073807361.
*May 22 10:22:25:783 2023 MSR810 PORTAL/7/EVENT: Received request configuration synchronization message from AP 1, message length=80.
*May 22 10:22:25:783 2023 MSR810 PORTAL/7/EVENT: CfgSmooth msg proc, uiAcWebSvrCnt: 1, uiApWebSvrCnt: 1.
*May 22 10:22:25:783 2023 MSR810 PORTAL/7/EVENT: CfgSmooth msg proc, AC FreeRule Count: 3, AP FreeRule Count: 3.
*May 22 10:22:25:784 2023 MSR810 PORTAL/7/EVENT: CfgSmooth msg proc, Rcv msg info, ApMac: 00be-d573-a7c0, BssidCnt: 1.
*May 22 10:22:25:784 2023 MSR810 PORTAL/7/EVENT: CfgSmooth msg proc, Rcv msg info, ApMac: 00be-d573-a7c0, BssidCnt: 1.
*May 22 10:22:25:784 2023 MSR810 PORTAL/7/EVENT: CfgSmooth msg proc, AP 1 Bssid info need compare, AcBssidCnt: 1, ApBssidCnt: 1.
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