Cannot enter system mode after logging in S75E via Telnet

2020-08-21 Published

Network Topology


Problem Description

A customer reported that after logging in S75E via Telnet, the user obtained the highest permission, but could not enter the system mode after logging in the device.

Process analysis

1. Log in S75E via Telnet, and find that the reboot command can be input normally, which means that the logged role has indeed obtained the highest privilege, and the debug information of 7506E can also be seen that the role has obtained the highest privilege, as follows:

*Aug 17 15:08:57:425 2017 XYKZC-KS-CORE-7506E-01 RADIUS/7/PACKET: -MDC=1;





The authentication server is IMC, and role levels can also be seen on IMC:

CODE = 1.

ID = 71.


         User-Name(1) = "test@hxks".

         Password(2) = "$$$".

         Service-Type(6) = 1.

         NAS-Identifier(32) = "XYKZC-KS-CORE-7506E-01".

         Framed-IP-Address(8) = 1781483207.

         NAS-IP-Address(4) = 1781530371.


%% 2017-08-17 13:01:53.499 ; [LDBG] ; [3932] ; radDispatcher ; prsRawPkt: chk-sum 3465568905.

%% 2017-08-17 13:01:53.499 ; [LDBG] ; [3932] ; LAN ; prsMixedUsr: in [test@hxks], out [test@hxks].

%% 2017-08-17 13:01:53.499 ; [LDBG] ; [3932] ; radEnt ; setPxyType: Needn&39;t proxy. domainname=hxks, Code=1.

%% 2017-08-17 13:01:53.499 ; [LDBG] ; [3932] ; LAN ; getIpMacFromItem: no attribute of Calling-Station-Id.

%% 2017-08-17 13:01:53.530 ; [LDBG] ; [2264] ; MNG ; Send message attribut list:

Code = 2

ID = 71


Service_Type(6) = 1

Session-Timeout(27) = 86400

Login_Service(15) = 0

hw_Exec_Privilege(29) = 15

No command entered into the system view was found when entering the question mark, which is suspected to be a command line authorization problem.

2. Check the authentication, authorization, accounting, etc. of different applications in the Domain:

<XYKZC-KS-CORE-7506E-01>display domain

Total 2 domain(s)



 State: Active

 default Authentication Scheme:  local

 default Authorization  Scheme:  local

 default Accounting     Scheme:  local

 Authorization attributes :

  Idle-cut : Disable



 State: Active

 login   Authentication Scheme:  radius: hxks, local

 login   Authorization  Scheme:  radius: hxks, local

 login   Accounting     Scheme:  radius: hxks, none

 default Authentication Scheme:  local

 default Authorization  Scheme:  local

 default Accounting     Scheme:  local

 Authorization attributes :

Under Domain HXKS, everything is local except for login authentication, authorization, billing, and radius HXKS.

3. Once again display the information of the local server. Through debug, it can be found that there will be printing authorization failure and log that the user does not exist:

<XYKZC-KS-CORE-7506E-01>debugging local-server all

<XYKZC-KS-CORE-7506E-01>t m

The current terminal is enabled to display logs.

<XYKZC-KS-CORE-7506E-01>t  d

The current terminal is enabled to display debugging logs.

<XYKZC-KS-CORE-7506E-01>*Aug 18 14:29:14:043 2017 XYKZC-KS-CORE-7506E-01 LOCALSER/7/EVENT: -MDC=1;

 Received authorization request message.

*Aug 18 14:29:14:043 2017 XYKZC-KS-CORE-7506E-01 LOCALSER/7/EVENT: -MDC=1;

 Authorization failed, user "hxks" doesn&39;t exist.

Telnet logins are all authenticated with remote 3A. Generally, there is no need to configure the user name locally, because the command line authorization is also implemented through HwTACacs, and there is no need for local authorization.

4. Check the configuration under VTY and find that command authorization does exist:

line vty 0 4

 authentication-mode scheme

 user-role network-operator

 command authorization

 command accounting

Combined with point 2, command line authorization is the default mode, namely local authorization, because the local user name does not exist, so the command line authorization cannot be completed, resulting in the failure of command line authorization.


Since the RADIUS server is used as the 3A authentication server, it is not recommended to configure command line authorization; simply delete command line authorization.Of course, the on-site problem could be to add a user name to the device and reconfigure the user name with a role that would make command line authorization safe, but that would be unnecessary.