Print
知

HPE Network Adapters - 如果在执行固件更新前未安装并加载推荐的驱动，基于Intel、Marvell或Broadcom的网卡固件更新可能无法完成

IT产品资料管理
1小时前 发表

组网及说明

HPE Network Adapters - Firmware Update For HPE Intel Based, HPE Marvell Based or Broadcom Based Network Adapters May Not Complete If The Recommended Driver Is Not Installed And Loaded Before Performing The Firmware Update

文档ID：a00094374en_us    Last Updated: 2025-10-31

影响范围

任何HPE服务器运行如下系统：

  • VMware ESXi 6.5
  • VMware ESXI 6.7
  • VMware ESXi 7.0
  • VMware ESXi 8.0
  • Red Hat Enterprise Linux 7
  • Red Hat Enterprise Linux 8
  • Red Hat Enterprise Linux 9
  • Red Hat Enterprise Linux 10
  • SUSE Linux Enterprise Server 12
  • SUSE Linux Enterprise Server 15
  • SUSE Linux Enterprise Server 16
  • Microsoft Windows Server 2016
  • Microsoft Windows Server 2019
  • Microsoft Windows Server 2022
  • Microsoft Windows Server 2025

配置了以下任何一种基于Intel、Marvell或Broadcom的网卡：

  • Marvell QL41232HLCU Ethernet 10/25Gb 2-port SFP28 Adapter for HPE (P22702-B21)
  • Marvell QL41232HQCU Ethernet 10/25Gb 2-port SFP28 OCP3 Adapter for HPE (P10118-B21)
  • Marvell QL41132HLRJ Ethernet 10Gb 2-port BASE-T Adapter for HPE (P08437-B21)
  • Marvell QL41132HQRJ Ethernet 10Gb 2-port BASE-T OCP3 Adapter for HPE (P10103-B21)
  • Marvell QL41132HLCU Ethernet 10Gb 2-port SFP+ Adapter for HPE (P21933-B21)
  • Marvell QL41132HQCU Ethernet 10Gb 2-port SFP+ OCP3 Adapter for HPE (P08452-B21)
  • Marvell QL41134HLCU Ethernet 10Gb 4-port SFP+ Adapter for HPE (P10094-B21)
  • Intel I350-T4 Ethernet 1Gb 4-port BASE-T Adapter for HPE (P21106-B21)
  • Intel I350-T4 Ethernet 1Gb 4-port BASE-T OCP3 Adapter for HPE (P08449-B21)
  • Intel(R) I350 Gigabit Backplane Connection (not HPE branded LOM network adapter)
  • Intel(R) I350 Gigabit Network Connection (not HPE branded LOM network adapter)
  • Broadcom BCM57412 Ethernet 10Gb 2-port SFP+ Adapter for HPE (P26259-B21)
  • Broadcom BCM57412 Ethernet 10Gb 2-port SFP+ OCP3 Adapter for HPE (P26256-B21)
  • Broadcom BCM57416 Ethernet 10Gb 2-port BASE-T OCP3 Adapter for HPE (P10097-B21)
  • Broadcom BCM57416 Ethernet 10Gb 2-port BASE-T Adapter for HPE (P26253-B21)
  • Broadcom BCM57414 Ethernet 10/25Gb 2-port SFP28 OCP3 Adapter for HPE (P10115-B21)
  • Broadcom BCM57414 Ethernet 10/25Gb 2-port SFP28 Adapter for HPE (P26262-B21)
  • Broadcom BCM5719 Ethernet 1Gb 4-port Base-T Adapter for HPE (P51178-B21)
  • Broadcom BCM5719 Ethernet 1Gb 4-port Base-T OCP3 Adapter for HPE (P51181-B21)
  • Broadcom BCM5720 Ethernet 1Gb 2-port BASE-T LOM Adapter for HPE (LOM)
  • Broadcom BCM5719 Ethernet 1Gb 4-port Base-T LOM Adapter for HPE (LOM)
  • Intel X710-DA2 Ethernet 10Gb 2-port SFP+ Adapter for HPE (P28787-B21)
  • Intel X710-DA2 Ethernet 10Gb 2-port SFP+ OCP3 Adapter for HPE (P28778-B21)

如下固件受影响：

  • Intel Online Firmware Upgrade Utility for Linux x86_64 version 1.19.10 (or later).
  • Intel Online Firmware Upgrade Utility for VMware version 3.12.10 (or later).
  • Marvell FastLinQ Online Firmware Upgrade Utility for Linux x86_64 version 1.8.13 (or later).
  • Marvell FastLinQ Online Firmware Upgrade Utility for VMware version 4.11.14 (or later).
  • Intel Online Firmware Upgrade Utility for Windows Server x64 Editions version 5.2.0.0 (or later).
  • Marvell FastLinQ Online Firmware Upgrade Utility for Windows Server x64 Editions version 5.2.0.0 (or later).
  • Broadcom NetXtreme-E Online Firmware Upgrade Utility for Windows Server x64 Editions version 5.2.3.0 (or later)
  • Broadcom NX1 Online Firmware Upgrade Utility for Windows Server x64 Editions version 5.2.5.0 (or later)
  • Broadcom NX1 Online Firmware Upgrade Utility for VMware version 1.29.3 (or later)
  • Broadcom NX1 Online Firmware Upgrade Utility for Linux x86_64 version 2.28.3(or later)

问题描述

在任何运行 Linux、Microsoft Windows Server 或 VMware 操作系统的 HPE ProLiant 服务器上，如果执行固件更新前未安装并加载推荐的驱动程序，影响范围中列出的任何基于Intel、Marvell或Broadcom的网卡固件更新可能无法完成。

当使用以下任意固件智能组件或SPP  2019.12.0（或更高版本）执行在线固件更新时，会出现此问题：

  • Intel Online Firmware Upgrade Utility for Linux x86_64 version 1.19.10 (or later).
  • Intel Online Firmware Upgrade Utility for VMware version 3.12.10 (or later).
  • Marvell FastLinQ Online Firmware Upgrade Utility for Linux x86_64 version 1.8.13 (or later).
  • Marvell FastLinQ Online Firmware Upgrade Utility for VMware version 4.11.14 (or later).
  • Intel Online Firmware Upgrade Utility for Windows Server x64 Editions version 5.2.0.0 (or later).
  • Marvell FastLinQ Online Firmware Upgrade Utility for Windows Server x64 Editions version 5.2.0.0 (or later).
  • Broadcom NetXtreme-E Online Firmware Upgrade Utility for Windows Server x64 Editions version 5.2.3.0 (or later).

重要说明：使用SPP 版本 2019.12.0或更高版本离线模式升级时，不会出现此问题。

过程分析

N/A

解决方法

临时解决方案：使用 SPP 2019.12.0（或更高版本）离线模式升级，或执行以下操作：

对于运行 Linux 或 VMware 操作系统的系统

  • 参考Intel或Marvell网站下载相应的驱动程序，并在执行固件更新前安装。

For Marvell Linux driver version 8.24.9.0 (or later):

Marvel FastLinQ Ethernet Network Adapters and Marvell QLogic Fibre Channel Adapters - Linux   

For Intel Linux driver version 5.3.5.39 (or later):

Intel Network Adapter Driver for 82575/6, 82580, I350, and I210/211-Based Gigabit Network Connections for Linux  

For Marvel VMware driver version 3.11.16.0 (or later):

Marvel FastLinQ Ethernet Network Adapters and Marvell QLogic Fibre Channel Adapters - VMware ESXi   

For Intel VMware driver version 1.4.10 (or later):

VMware ESXi 6.7 igbn 1.4.10 NIC Driver for Intel Ethernet Controllers 82580, I210, I350 and I354 family  

For Broadcom Linux driver version 1.10.1-216.0.169.4 (or later) and Broadcom VMware driver version 216.0.46.0 (or later):

Broadcom NetXtreme-E Ethernet Network Adapters - Linux  

Broadcom NetXtreme-E Ethernet Network Adapters - VMware  

注意：VMware 和 Linux 驱动程序包含在 SPP 版本 2021.10.0（或更高版本）中。首次运行SPP时，将安装正确且必需的驱动程序，但在首次尝试中，固件安装将显示错误。因此，由于之前安装并加载的驱动程序存在必需依赖项，请再次运行 SPP 升级装固件。

 

对于运行 Microsoft Server 操作系统的系统

  • 运行SPP 版本 2019.12.0（或更高版本）两次。首次运行 SPP 时，将确保安装正确且必需的 Microsoft Windows 驱动程序（在首次尝试中，固件将显示错误）；第二次运行 SPP 时，由于必需的驱动程序之前已安装并加载，因此将正确安装固件，固件安装将可用并成功。

注意：解决方案中引用的Marvel 和Intel 驱动程序包含在 HPE VMware ESXi 6.7 U3 和 HPE VMware ESXi 6.5 U3 自定义镜像版本 10.5.0（或更高版本）中。