IMC portal认证问题

请教个问题，无线终端通过IMC做portal认证的，大部分手机和电脑都可以打开portal认证登陆页面，只有个别终端不行，通过debug  portal all和debug radius all，显示这个终端一直在这个过程循环，卡在这里了

Protocol = 17, SrcPort = 5684, DstPort = 5684, VPN Instance = 0. 

*Sep 27 15:12:00:621 2023 WX3520X PORTAL/7/MAC-trigger Event: Find MAC-trigger rule successfully. 

*Sep 27 15:12:00:621 2023 WX3520X PORTAL/7/MAC-trigger: 

MAC-trigger rule:

 InterfaceL3 = WLAN-BSS1/0/3155

 InterfaceL2 = WLAN-BSS1/0/3155

 VLAN = 43

 SrcMAC = 5255-fa7e-3942 SrcIP = 192.168.43.

165 Mac status = 2 *Sep 27 15:12:00:621 2023 WX3520X PORTAL/7/RULE

: [Inbound] execute full rule match, { MatchRes = [Rule4-Deny] },

 L3 Interface = WLAN-BSS1/0/3155, L2 Interface = WLAN-BSS1/0/3155, VLAN = 43, SrcMAC = 5255-fa7e-3942,

 SrcIP = 192.168.43.165, DstIP = 192.168.43.255

不知道什么原因？

请教个问题，无线终端通过IMC做portal认证的，大部分手机和电脑都可以打开portal认证登陆页面，只有个别终端不行，通过debug  portal all和debug radius all，显示这个终端一直在这个过程循环，卡在这里了

Protocol = 17, SrcPort = 5684, DstPort = 5684, VPN Instance = 0. 

*Sep 27 15:12:00:621 2023 WX3520X PORTAL/7/MAC-trigger Event: Find MAC-trigger rule successfully. 

*Sep 27 15:12:00:621 2023 WX3520X PORTAL/7/MAC-trigger: 

MAC-trigger rule:

 InterfaceL3 = WLAN-BSS1/0/3155

 InterfaceL2 = WLAN-BSS1/0/3155

 VLAN = 43

 SrcMAC = 5255-fa7e-3942 SrcIP = 192.168.43.

165 Mac status = 2 *Sep 27 15:12:00:621 2023 WX3520X PORTAL/7/RULE

: [Inbound] execute full rule match, { MatchRes = [Rule4-Deny] },

 L3 Interface = WLAN-BSS1/0/3155, L2 Interface = WLAN-BSS1/0/3155, VLAN = 43, SrcMAC = 5255-fa7e-3942,

 SrcIP = 192.168.43.165, DstIP = 192.168.43.255

不知道什么原因？