AP的常见掉线原因为 :Failed to retransmit message、Processed join request in、Neighbor dead timer expire
这三种 掉线原因(或者说 还有哪些掉线原因),AP侧通过执行dir命令可以观察到 ap-diag.txt文件呢 ?
ap-diag.txt 文件具体 描述为 AP主动Ping AC的 信息(AP主动检测和AC间连通信的信息),如下 :
Tunnel down time: 2023-10-17 21:07:56
Tunnel down reason is: Neighbor dead timer expired
Ping AC(192.168.43.150) 1500 bytes of data, timeout is 1s:
3 packets transmitted, 0 packets received, 100% packet loss
如果AP侧dir发现ap-diag.txt文件,我们该如何 利用该文件 进行排障呢 ?
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最佳答案
您好,参考
Tunnel down reason | CAPWAP隧道关闭的原因: · Failed to create data check timer:创建数据检测定时器失败 · Neighbor dead timer expired:邻居报告定时器超时 · Request wait timer expired:等待请求消息定时器超时 · Data check timer expired:数据检测定时器超时 · Failed to process data channel keep-alive message:处理数据隧道保活报文失败 · Failed to process request:请求报文处理失败 · AP was reset by admin:用户重启AP · AP was reset by Web:Web网络管理重启AP · Manual AP was deleted:手工AP被删除 · Failed to come online:AP上线失败 · Serial ID changed:AP的Serial ID改变 · MAC address changed:AP的MAC地址改变 · Exceeded AC max capability:AP数量超出AC能力集 · Processed join request in Run state:在Run状态收到join request · Unauthenticated AP tunnel down:未认证AP下线 · Failed to create AP context:创建AP上下文信息失败 · Received failure result code in change state event request:CAPWAP状态机状态变迁时收到错误结果码 · Failed to retransmit message:报文重传失败 · Failed to download image file:下载AP镜像失败 · Image file downloaded successfully:AP下载镜像成功重启系统 · File operation timer expired:打开版本文件超时 · Failed to add tunnel:添加隧道失败 · Received WTP tunnel down event from AP:AC收到AP的隧道down事件 · Backup AC closed the backup tunnel:备份AC关闭备份隧道 · Master and backup tunnel switchover:主备隧道切换 · Failed to inherit configuration:继承配置失败 · AP authentication failed:AP认证失败 · Backup AP upgrade failed:备份ap升级失败 · Board is inactive:板非活跃状态 · Lack of AP license:无AP数量License · Encryption status mismatch :加密运行状态和配置状态不一致 |
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capwap会定时重传,
Failed to retransmit message
这个告警就是重传失败。说明AC与AP之间的链路存在不稳定的情况
Processed join request in Run state,即在Run状态下收到Join报文,AC会将该AP重置上线,产生一次掉线记录;一般根据经验来看是AP上联端口发生Up\Down时会出现这种现象,因为端口状态的变化会导致AP上VLAN1发生Up/Down,导致Capwap隧道重新建立,产生掉线记录
Neighbor Dead Timer Expire:表示AC在三倍的握手时间内没有收到AP的Echo request报文,此时AC认为AP已经断开
AP掉线大概率情况是链路问题,有一部分可能可以通过升级AC解决
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