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华三交换机与第三方认证服务器进行IPv6认证时报错

Portal认证

2025-07-24提问

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zhiliao_rJ8CeH

zhiliao_rJ8CeH 一段

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问题描述：

进行IPv6认证时候报错：用户认证请求被拒绝

交换机debug如下：

*Jul 24 14:09:45:814 2025 bgwhx PORTAL/7/EVENT: Auth-SM [240C:8051:C:14::3]: Auth-SM processed the REQ_AUTH packet while in state 0.
*Jul 24 14:09:45:814 2025 bgwhx PORTAL/7/FSM: Auth-SM: Started to run.
*Jul 24 14:09:45:815 2025 bgwhx PORTAL/7/FSM: Auth-SM [240C:8051:C:14::3]: Entered state Authenticating.
*Jul 24 14:09:45:817 2025 bgwhx PORTAL/7/EVENT: User-SM[240C:8051:C:14::3]: AAA processed authentication request and returned failed.
*Jul 24 14:09:45:818 2025 bgwhx PORTAL/7/PACKET:
Portal sent 66 bytes of packet: Type=ack_auth(4), ErrCode=1, IP=240C:8051:C:14::3
*Jul 24 14:09:45:818 2025 bgwhx PORTAL/7/PACKET:
[ 16 BASIPV6 ] [ 18] [240C:8051:C:14::1]

请教各位大佬，这是什么原因导致的呢

最佳答案

已采纳

群心群逸

群心群逸六段

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看原因是因为终端用户进行AAA认证请求失败，导致认证不成功

还有没有更多回显比如完整的portal报文

可能是认证域不匹配、存在丢包延迟，服务器响应慢等情况

回复zhiliao_rJ8CeH:

看了下就是AAA认证失败的，这边看看服务器侧是否有相关日志，其次刚刚说的服务器之间可达性通讯是否正常稳定，如果有调用秘钥确认下两端是否一致，接着就是那些账号密码以及账号是否被做了限制不允许访问等

群心群逸发表时间：2025-07-24 更多>>

这是其他报文 *Jul 24 14:09:45:814 2025 bgwhx PORTAL/7/EVENT: Auth-SM [240C:8051:C:14::3]: Auth-SM processed the REQ_AUTH packet while in state 0. *Jul 24 14:09:45:814 2025 bgwhx PORTAL/7/FSM: Auth-SM: Started to run. *Jul 24 14:09:45:815 2025 bgwhx PORTAL/7/FSM: Auth-SM [240C:8051:C:14::3]: Entered state Authenticating. *Jul 24 14:09:45:817 2025 bgwhx PORTAL/7/EVENT: User-SM[240C:8051:C:14::3]: AAA processed authentication request and returned failed. *Jul 24 14:09:45:818 2025 bgwhx PORTAL/7/PACKET: Portal sent 66 bytes of packet: Type=ack_auth(4), ErrCode=1, IP=240C:8051:C:14::3 *Jul 24 14:09:45:818 2025 bgwhx PORTAL/7/PACKET: [ 16 BASIPV6 ] [ 18] [240C:8051:C:14::1] *Jul 24 14:09:45:819 2025 bgwhx PORTAL/7/PACKET: 03 04 00 00 00 11 00 5e 00 00 00 00 00 00 01 01 24 0c 80 51 00 0c 00 14 00 00 00 00 00 00 00 03 a8 76 d8 04 34 d9 0c 28 11 b2 c6 33 af 3e 53 20 10 12 24 0c 80 51 00 0c 00 14 00 00 00 00 00 00 00 01 *Jul 24 14:09:45:819 2025 bgwhx PORTAL/7/EVENT: User-SM[240C:8051:C:14::3]: Auth-SM logged out the user and notified User-SM to process. *Jul 24 14:09:45:819 2025 bgwhx PORTAL/7/FSM: User-SM[240C:8051:C:14::3]: Begin to run. *Jul 24 14:09:45:861 2025 bgwhx PORTAL/7/FSM: User-SM [240C:8051:C:14::3]: State changed from Authenticating to Done. *Jul 24 14:09:45:863 2025 bgwhx PORTAL/7/FSM: User-SM[240C:8051:C:14::3]: User was destroyed. *Jul 24 14:09:45:864 2025 bgwhx PORTAL/7/EVENT: Auth-SM [240C:8051:C:14::3]: auth-sm was destroyed. *Jul 24 14:09:45:864 2025 bgwhx PORTAL/7/EVENT: User-SM[240C:8051:C:14::3]: Added ND rule. *Jul 24 14:09:45:865 2025 bgwhx PORTAL/7/EVENT: User-SM[240C:8051:C:14::3]: Notified User-Detect-SM to stop detection. *Jul 24 14:09:46:354 2025 bgwhx RADIUS/7/EVENT: PAM_RADIUS: RADIUS accounting updated. *Jul 24 14:09:46:355 2025 bgwhx RADIUS/7/EVENT: PAM_RADIUS: Sent accounting-update request successfully.

zhiliao_rJ8CeH 发表时间：2025-07-24

回复zhiliao_rJ8CeH:

群心群逸发表时间：2025-07-24