现场有一台MSR810-LM设备无法进入系统,console输出缺少镜像文件 。显示如下信息:
BootWare Validating...
Image program does not exist.
让现场上传版本文件进行安装,反馈上传版本失败,操作记录如下:
==========================
|<1> Boot System |
|<2> Enter Serial SubMenu |
|<3> Enter Ethernet SubMenu |
|<4> File Control |
|<5> Restore to Factory Default Configuration |
|<6> Skip Current System Configuration |
|<7> BootWare Operation Menu |
|<8> Skip Authentication for Console Login |
|<9> Storage Device Operation |
|<0> Reboot |
============================================================================
Ctrl+Z: Access EXTENDED ASSISTANT MENU
Ctrl+C: Display Copyright
Ctrl+F: Format File System
Enter your choice(0-9): 3
==========================
|Note:the operating device is flash |
|<1> Download Image Program To SDRAM And Run |
|<2> Update Main Image File |
|<3> Update Backup Image File |
|<4> Download Files(*.*) |
|<5> Modify Ethernet Parameter |
|<0> Exit To Main Menu |
|
============================================================================
Enter your choice(0-5): 5
==========================
|Note: "." = Clear field. |
| "-" = Go to previous field. |
| Ctrl+D = Quit. |
============================================================================
Protocol (FTP or TFTP) :tftp
Load File Name :MSR810-CMW710-R0615P20.IPE
:
Target File Name :MSR810-CMW710-R0615P20.IPE
:
Server IP Address :192.168.1.1
Local IP Address :192.168.1.2
Subnet Mask :255.255.255.0
Gateway IP Address :0.0.0.0
==========================
|Note:the operating device is flash |
|<1> Download Image Program To SDRAM And Run |
|<2> Update Main Image File |
|<3> Update Backup Image File |
|<4> Download Files(*.*) |
|<5> Modify Ethernet Parameter |
|<0> Exit To Main Menu |
|
============================================================================
Enter your choice(0-5): 2
Loading...Failed!
查看文件系统空间足够,核对设备侧tftp设置以及tftp服务器的设置均没有发现问题,为其他设备上传版本文件正常,让现场反馈版本文件大小,发现和官网下载的版本文件大小存在一些差异,那么可能是现场下载的版本文件损坏的原因。
让现场重新上传新下载的版本文件后问题解决。
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