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某局点规律出现无线丢包严重

2019-05-29 发表
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组网及说明

普通组网环境

问题描述

某局点反馈每隔一段时间就会出现无线丢包严重,而且丢包时间持续很短。

过程分析

无线丢包原因有很多,主要排查思路就两个,一观察丢包时,AP的空口是否异常增高;二观察丢包时,AP的CPU利用率及内存情况。

通过对AP的观察,发现了丢包时AP的cpu会异常升高到90%多,而且转发进程被占满。

  [a2-406-3-probe]dis interface GigabitEthernet 1/0/1 | include Input                                                                                                                       

 Input (total):  19745904 packets, 5893958159 bytes                                                                                                                                       

 Input (normal):  19745904 packets, 5893958159 bytes                                                                                                                                     

 Input:  0 input errors, 0 runts, 0 giants, - throttles                                                                                                                                  

[a2-406-3-probe]dis  cpu                                                                                                                                                                  

Unit CPU usage:                                                                                                                                                                          

      34% in last 5 seconds                                                                                                                                                               

      33% in last 1 minute                                                                                                                                                                

      31% in last 5 minutes                                                                                                                                                               

                                                                                                                                                                                          

[a2-406-3-probe]dis interface GigabitEthernet 1/0/1 | include Input                                                                                                                      

 Input (total):  19760223 packets, 5895411001 bytes                                                                                                                                       

 Input (normal):  19760223 packets, 5895411001 bytes                                                                                                                                      

 Input:  0 input errors, 0 runts, 0 giants, - throttles                                                                                                                                  

[a2-406-3-probe]dis  cpu                                                                                                                                                                 

Unit CPU usage:                                                                                                                                                                           

      93% in last 5 seconds                                                                                                                                                               

      33% in last 1 minute                                                                                                                                                               

      31% in last 5 minutes                                                                                                                                                               

                                                                                                                                                                                          

[a2-406-3-probe]dis interface GigabitEthernet 1/0/1 | include Input                                                                                                                       

 Input (total):  19768447 packets, 5897240124 bytes                                                                                                                                      

 Input (normal):  19768447 packets, 5897240124 bytes                                                                                                                                      

 Input:  0 input errors, 0 runts, 0 giants, - throttles                                                                                                                                   

[a2-406-3-probe]dis  cpu                                                                                                                                                                 

Unit CPU usage:                                                                                                                                                                          

      93% in last 5 seconds                                                                                                                                                               

      33% in last 1 minute                                                                                                                                                                

   通过观察能初步判断,CPU异常升高的时间有着大量广播报文发送到AP,在AP上联口镜像抓包后,也表明确实存在突发大量异常广播报文。
      

进行分析后发现异常广播报文均为网关设备发送的ARP报文,通过检查网关设备,发现网关设备上有大量TC报文,导致网关设备不停刷新ARP报文,从而导致无线体验不好。

解决方法

对网关设备的TC报文来源进行排查,从源头上解决问题。

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作者在2019-06-12对此案例进行了修订
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