IMC+EIA dot1x认证不成功

开启dot1x认证后，在PC上使用iNdoe认证一直是连接失败然后重连，EIA日志显示数据库有错误具体报错如下：

% 2021-01-08 16:27:18 ; [ERROR   (1)] ; [35660] ; LAN ; $SYS$ ; (NULL) ; (NULL) ; (NULL) ; [getClientUpgradeURL] Fail to select tbl_client_upgrade to user. Error message :E63002: 数据库异常，错误信息如下:Ambiguous column name 'user_type'.

% 2021-01-08 16:27:18 ; [ERROR   (1)] ; [35660] ; LAN ; $SYS$ ; (NULL) ; (NULL) ; (NULL) ; Fail to call getClientUpgradeURL in ProcessLanUserAuth function. Error message : E63002: 数据库异常，错误信息如下:

% 2021-01-08 16:27:18 ; [WARNING (2)] ; [35660] ; LAN ; $SYS$ ; (NULL) ; (NULL) ; (NULL) ; ProcessLanUserAuth return value: 63002

% 2021-01-08 16:27:18 ; [L_DEBUG (4)] ; [35660] ; LAN ; $SYS$ ; (NULL) ; (NULL) ; (NULL) ; End LanUserAuthProcess() successfully

% 2021-01-08 16:27:18 ; [L_DEBUG (4)] ; [35660] ; LAN ; $SYS$ ; (NULL) ; (NULL) ; (NULL) ; Begin replyPrivateAttribute(), auth step is 2,AttrPolicyId is -1,DeviceTypeId is 1100

% 2021-01-08 16:27:18 ; [L_DEBUG (4)] ; [35660] ; LAN ; $SYS$ ; (NULL) ; (NULL) ; (NULL) ; Call replyPrivateAttribute() successfully.

% 2021-01-08 16:27:18 ; [L_DEBUG (4)] ; [35660] ; LAN ; zonghelou01 ; 3 ; cd1ce8cd735f403f8a0d475d8025deaa ; ajLi0Ipo ; Send message attribut list:

Code = 3

ID = 0

ATTRIBUTES:

Reply-Message(18) = E63002: 数据库异常，错误信息如下:

hw-Connect-Id(26) = 22544385

这种情况应如何排查？