MacOS iNode身份验证失败
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问题描述：
求助，账户没有做任何限制，在Windows11下使用iNode E0548版本可以正常访问；MacOS下使用使用iNode E0585版本查询SSLVPN网关成功，身份验证失败，MacOS版本macOS11.6。
组网及组网描述：
硬件使用的H3C F100-C-G3，开启了SSLVPN。
- 2022-06-15提问
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身份验证失败，设备那是什么情况，是否有日志记录
- 2022-06-15回答
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auth20220615.log日志[2022-06-15 12:52:56] [WARNING] [0x10a295e00] [InitInstance]getCurLang = zh-Hans-CN [2022-06-15 12:52:56] [WARNING] [0x700001d27000] [processMain] sslvpn auto connection. [2022-06-15 12:52:56] [WARNING] [0x700001d27000] [LoadSslvpnAutoRun] d_name. [2022-06-15 12:52:56] [WARNING] [0x700001d27000] [LoadSslvpnAutoRun] d_name. [2022-06-15 12:52:56] [WARNING] [0x700001d27000] [processMain] sslvpn auto connection End. [2022-06-15 12:53:17] [WARNING] [0x1101b3e00] [InitInstance]getCurLang = zh-Hans-CN [2022-06-15 12:53:18] [WARNING] [0x700003f17000] [processMain] sslvpn auto connection. [2022-06-15 12:53:18] [WARNING] [0x700003f17000] [LoadSslvpnAutoRun] d_name. [2022-06-15 12:53:18] [WARNING] [0x700003f17000] [LoadSslvpnAutoRun] d_name. [2022-06-15 12:53:18] [WARNING] [0x700003f17000] [processMain] sslvpn auto connection End. [2022-06-15 12:53:58] [ERROR] [0x700004229000] sendDevInfo: send msg failed,error:64. [2022-06-15 12:54:32] [WARNING] [0x70000432f000] [GetMixedProductVersion]getCurLang = zh-Hans-CN [2022-06-15 12:54:32] [ERROR] [0x70000432f000] [GetMixedProductVersion] the version is CH V7.30-0585 [2022-06-15 12:54:49] [WARNING] [0x700004435000] [GetMixedProductVersion]getCurLang = zh-Hans-CN [2022-06-15 12:54:49] [ERROR] [0x700004435000] [GetMixedProductVersion] the version is CH V7.30-0585 [2022-06-15 12:55:03] [WARNING] [0x7000042ac000] [GetMixedProductVersion]getCurLang = zh-Hans-CN [2022-06-15 12:55:03] [ERROR] [0x7000042ac000] [GetMixedProductVersion] the version is CH V7.30-0585 [2022-06-15 12:55:28] [WARNING] [0x7000043b2000] [GetMixedProductVersion]getCurLang = zh-Hans-CN [2022-06-15 12:55:28] [ERROR] [0x7000043b2000] [GetMixedProductVersion] the version is CH V7.30-0585 [2022-06-15 12:55:28] [WARNING] [0x7000043b2000] [GetMixedProductVersion]getCurLang = zh-Hans-CN [2022-06-15 12:55:28] [ERROR] [0x7000043b2000] [GetMixedProductVersion] the version is CH V7.30-0585 [2022-06-15 12:55:37] [WARNING] [0x700004229000] [GetMixedProductVersion]getCurLang = zh-Hans-CN [2022-06-15 12:55:37] [ERROR] [0x700004229000] [GetMixedProductVersion] the version is CH V7.30-0585 [2022-06-15 13:01:11] [WARNING] [0x7000042ac000] [procConfigUpt] change ForbidPap. [2022-06-15 13:01:15] [WARNING] [0x700004435000] [GetMixedProductVersion]getCurLang = zh-Hans-CN [2022-06-15 13:01:15] [ERROR] [0x700004435000] [GetMixedProductVersion] the version is CH V7.30-0585 [2022-06-15 13:01:21] [WARNING] [0x700004229000] [procConfigUpt] change ForbidPap. [2022-06-15 13:01:51] [WARNING] [0x7000043b2000] [GetMixedProductVersion]getCurLang = zh-Hans-CN [2022-06-15 13:01:51] [ERROR] [0x7000043b2000] [GetMixedProductVersion] the version is CH V7.30-0585 [2022-06-15 13:02:23] [WARNING] [0x700004229000] [GetMixedProductVersion]getCurLang = zh-Hans-CN [2022-06-15 13:02:23] [ERROR] [0x700004229000] [GetMixedProductVersion] the version is CH V7.30-0585
front20220615.log日志： [2022-06-15 12:53:58] [WARNING] [0x10d51fe00] getCurLang = zh-Hans-CN [2022-06-15 12:53:58] [WARNING] [0x10d51fe00] load resource file = /Applications/iNodeClient/resource/inode_zh.txt [2022-06-15 12:53:58] [FATAL] [0x10d51fe00] [iNodeFram::LoadAllEadConfig()]Load client confige files failed. [2022-06-15 12:54:28] [ERROR] [0x10d51fe00] [iNodeFram::OnLogin()]begein. [2022-06-15 12:54:30] [WARNING] [0x10d51fe00] [iNodeFrame::LoginSsl()]login... [2022-06-15 12:54:30] [WARNING] [0x700006b15000] [AuthMsgProc]正在查询SSL VPN网关参数... [2022-06-15 12:54:31] [WARNING] [0x700006b15000] [AuthMsgProc]查询成功。 [2022-06-15 12:54:31] [WARNING] [0x700006886000] [StatusChgMsgProc]1 [2022-06-15 12:54:31] [WARNING] [0x700006780000] [AuthMsgProc]开始进行身份验证...[test] [2022-06-15 12:54:32] [WARNING] [0x70000667a000] [AuthMsgProc]身份验证失败。 [2022-06-15 12:54:33] [WARNING] [0x7000066fd000] [StatusChgMsgProc]0 [2022-06-15 12:54:40] [ERROR] [0x10d51fe00] [iNodeFram::OnLogin()]begein. [2022-06-15 12:54:48] [WARNING] [0x10d51fe00] [iNodeFrame::LoginSsl()]login...
iNodeMon20220615.log日志： % 2022-06-15 13:05:14 ; [WARNING (2)] [148930560] ; [CProcessMng::checkProcess] begin 1 % 2022-06-15 13:06:14 ; [WARNING (2)] [148930560] ; [CProcessMng::checkProcess] begin 1 % 2022-06-15 13:07:14 ; [WARNING (2)] [148930560] ; [CProcessMng::checkProcess] begin 1
SSLVPN日志： [2022-06-15 13:01:51] [WARNING] [0x7000043b2000] CSslClient::shutdown stop heart beat. [2022-06-15 13:01:51] [WARNING] [0x7000043b2000] CSslClient::shutdown stopVirNic. [2022-06-15 13:01:51] [WARNING] [0x7000043b2000] CVirNIC::StopVirNIC already stopped. [2022-06-15 13:01:52] [WARNING] [0x7000043b2000] CSslClient::shutdown unset read and write mask. [2022-06-15 13:01:52] [WARNING] [0x7000043b2000] CSslClient::shutdown unset read and write mask. [2022-06-15 13:01:52] [WARNING] [0x7000043b2000] CSslClient::shutdown success. [2022-06-15 13:01:52] [WARNING] [0x7000043b2000] CSslVpnMgr::startConn shutdown m_sslvpnUser.uiCoStCur = 0. [2022-06-15 13:02:21] [WARNING] [0x700004435000] CSslVpnMgr::queryVpnAuthParam query authentition parameter. [2022-06-15 13:02:22] [WARNING] [0x700004229000] CSslVpnMgr::startConn start connection. [2022-06-15 13:02:22] [WARNING] [0x700004229000] CSslVpnMgr::startConn m_sslvpnUser.uiCoStCur = 1. [2022-06-15 13:02:22] [ERROR] [0x700004229000] CHttpsAuth::doAuth start... [2022-06-15 13:02:23] [ERROR] [0x700004229000] CHttpsAuth::handleAuthRespMsg the response is not OK. [2022-06-15 13:02:23] [ERROR] [0x700004229000] CHttpsAuth::doAuth the authentication process is failed. [2022-06-15 13:02:23] [ERROR] [0x700004229000] CSslVpnMgr::startConn Failed to be authenticated by the remote gateway, return code: 1 [2022-06-15 13:02:23] [WARNING] [0x700004229000] CSslClient::shutdown stop heart beat. [2022-06-15 13:02:23] [WARNING] [0x700004229000] CSslClient::shutdown stopVirNic. [2022-06-15 13:02:23] [WARNING] [0x700004229000] CVirNIC::StopVirNIC already stopped. [2022-06-15 13:02:24] [WARNING] [0x700004229000] CSslClient::shutdown unset read and write mask. [2022-06-15 13:02:24] [WARNING] [0x700004229000] CSslClient::shutdown unset read and write mask. [2022-06-15 13:02:24] [WARNING] [0x700004229000] CSslClient::shutdown success. [2022-06-15 13:02:24] [WARNING] [0x700004229000] CSslVpnMgr::startConn shutdown m_sslvpnUser.uiCoStCur = 0.
您好，iNode E0548版本是适配了的，检查是否定制选择的有问题
- 2022-06-15回答
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定制选择勾选了SSL VPN，其他的没有改变
定制选择勾选了SSL VPN，其他的没有改变
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