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RT-MSR3620路由器运行3个月出现死机导致对外通道断开是什么原因?

2023-02-20提问
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问题描述:

RT-MSR3620路由器运行3个月出现死机导致对外通道死是什么原因?

最佳答案

粉丝:16人 关注:0人

<MSR3620>display diagnostic-information
Save or display diagnostic information (Y=save, N=display)? [Y/N]:
<MSR3620>display diagnostic-information
Save or display diagnostic information (Y=save, N=display)? [Y/N]:
Before pressing ENTER you must choose 'YES' or 'NO'[Y/N]:y
Please input the file name(*.tar.gz)[cfa0:/diag_MSR3620_20190317-112354.tar.gz]:
Diagnostic information is outputting to cfa0:/diag_MSR3620_20190317-112354.tar.gz.
Please wait...

如上信息收集诊断后400联系定位,收集后用FTP导出,或者上面选择N屏显的方式保存至本地。
也可升级至最新官网推荐版本观察。

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5 个回答
zhiliao_lsFTQv 知了小白
粉丝:0人 关注:1人

麻烦大家指导下,哪里原因,怎么排查,路由器重启就回复了

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粉丝:2人 关注:0人

故障时路由器cpu和内存正常吗?路由器上ping外网是否正常

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粉丝:227人 关注:8人

收集诊断给400看看吧,或者故障再现的时候看下日志

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zhiliao_lsFTQv 知了小白
粉丝:0人 关注:1人

收集诊断用什么命令,诊断怎么导出

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zhiliao_lsFTQv 知了小白
粉丝:0人 关注:1人

收集的日志 display logbuffer Log buffer: Enabled Max buffer size: 1024 Actual buffer size: 512 Dropped messages: 0 Overwritten messages: 0 Current messages: 81 %Feb 21 10:44:57:743 2023 ZJHZ-WANTOU.R3 SYSLOG/6/SYSLOG_RESTART: System restarted -- H3C Comware Software. %Feb 21 10:46:00:675 2023 ZJHZ-WANTOU.R3 IFNET/3/PHY_UPDOWN: Physical state on the interface Aux0 changed to up. %Feb 21 10:48:10:392 2023 ZJHZ-WANTOU.R3 IFNET/3/PHY_UPDOWN: Physical state on the interface Serial5/0 changed to up. %Feb 21 10:48:10:393 2023 ZJHZ-WANTOU.R3 IFNET/3/PHY_UPDOWN: Physical state on the interface Serial5/1 changed to up. %Feb 21 10:48:10:407 2023 ZJHZ-WANTOU.R3 IFNET/5/LINK_UPDOWN: Line protocol state on the interface Serial5/1 changed to up. %Feb 21 10:48:13:505 2023 ZJHZ-WANTOU.R3 IFNET/5/LINK_UPDOWN: Line protocol state on the interface Serial5/0 changed to up. %Feb 21 18:45:27:120 2023 ZJHZ-WANTOU.R3 LOGIN/5/LOGIN_FAILED: TTY failed to log in from aux0. %Feb 21 18:45:40:243 2023 ZJHZ-WANTOU.R3 SHELL/5/SHELL_LOGIN: admin logged in from aux0. %Feb 21 18:47:03:948 2023 ZJHZ-WANTOU.R3 SHELL/6/SHELL_CMD: -Line=aux0-IPAddr=**-User=admin; Command is dis logbu %Feb 21 18:47:52:461 2023 ZJHZ-WANTOU.R3 SHELL/6/SHELL_CMD: -Line=aux0-IPAddr=**-User=admin; Command is dis logbuffer reverse %Feb 21 18:49:17:407 2023 ZJHZ-WANTOU.R3 SHELL/4/SHELL_CMD_MATCHFAIL: -User=admin-IPAddr=**; Command free -h in view shell failed to be matched. %Feb 21 18:51:00:254 2023 ZJHZ-WANTOU.R3 SHELL/6/SHELL_CMD: -Line=aux0-IPAddr=**-User=admin; Command is display ip routing-table %Feb 21 18:51:59:002 2023 ZJHZ-WANTOU.R3 SHELL/6/SHELL_CMD: -Line=aux0-IPAddr=**-User=admin; Command is dis vlan %Feb 21 18:53:02:468 2023 ZJHZ-WANTOU.R3 SHELL/4/SHELL_CMD_MATCHFAIL: -User=admin-IPAddr=**; Command display lock in view shell failed to be matched. %Feb 21 18:53:17:909 2023 ZJHZ-WANTOU.R3 SHELL/6/SHELL_CMD: -Line=aux0-IPAddr=**-User=admin; Command is display cpu %Feb 21 18:56:23:406 2023 ZJHZ-WANTOU.R3 SHELL/6/SHELL_CMD: -Line=aux0-IPAddr=**-User=admin; Command is display current-configuration %Feb 21 18:57:11:081 2023 ZJHZ-WANTOU.R3 SHELL/6/SHELL_CMD: -Line=aux0-IPAddr=**-User=admin; Command is display ip routing-table %Feb 21 18:59:15:613 2023 ZJHZ-WANTOU.R3 SHELL/6/SHELL_CMD: -Line=aux0-IPAddr=**-User=admin; Command is dis cpu %Feb 21 18:59:33:830 2023 ZJHZ-WANTOU.R3 SHELL/6/SHELL_CMD: -Line=aux0-IPAddr=**-User=admin; Command is dis memory %Feb 21 18:59:50:141 2023 ZJHZ-WANTOU.R3 SHELL/6/SHELL_CMD: -Line=aux0-IPAddr=**-User=admin; Command is dis power %Feb 21 19:00:15:747 2023 ZJHZ-WANTOU.R3 SHELL/6/SHELL_CMD: -Line=aux0-IPAddr=**-User=admin; Command is dis device %Feb 21 19:00:40:304 2023 ZJHZ-WANTOU.R3 SHELL/6/SHELL_CMD: -Line=aux0-IPAddr=**-User=admin; Command is dis fan %Feb 21 19:00:53:373 2023 ZJHZ-WANTOU.R3 SHELL/6/SHELL_CMD: -Line=aux0-IPAddr=**-User=admin; Command is dis env %Feb 21 19:01:13:573 2023 ZJHZ-WANTOU.R3 SHELL/6/SHELL_CMD: -Line=aux0-IPAddr=**-User=admin; Command is dis version %Feb 21 19:02:05:862 2023 ZJHZ-WANTOU.R3 SHELL/6/SHELL_CMD: -Line=aux0-IPAddr=**-User=admin; Command is dis int brief %Feb 21 19:02:51:062 2023 ZJHZ-WANTOU.R3 SHELL/4/SHELL_CMD_MATCHFAIL: -User=admin-IPAddr=**; Command dis tean dia int in view shell failed to be matched. %Feb 21 19:03:16:085 2023 ZJHZ-WANTOU.R3 SHELL/6/SHELL_CMD: -Line=aux0-IPAddr=**-User=admin; Command is dis link ver %Feb 21 19:03:32:696 2023 ZJHZ-WANTOU.R3 SHELL/6/SHELL_CMD: -Line=aux0-IPAddr=**-User=admin; Command is dis cu %Feb 21 19:04:01:439 2023 ZJHZ-WANTOU.R3 SHELL/6/SHELL_CMD: -Line=aux0-IPAddr=**-User=admin; Command is dis log re %Feb 21 19:04:43:697 2023 ZJHZ-WANTOU.R3 SHELL/6/SHELL_CMD: -Line=aux0-IPAddr=**-User=admin; Command is dis boot-loader %Feb 21 19:05:23:971 2023 ZJHZ-WANTOU.R3 SHELL/4/SHELL_CMD_MATCHFAIL: -User=admin-IPAddr=**; Command dis pim routeing-tabie in view shell failed to be matched. %Feb 21 19:05:48:905 2023 ZJHZ-WANTOU.R3 SHELL/6/SHELL_CMD: -Line=aux0-IPAddr=**-User=admin; Command is dis pim rp-info %Feb 21 19:11:21:874 2023 ZJHZ-WANTOU.R3 SHELL/5/SHELL_LOGOUT: admin logged out from aux0. %Mar 13 11:35:27:496 2023 ZJHZ-WANTOU.R3 DRVMSG/1/DRVMSG: Serial5/1: The channel is deactivated because of too many continuous input errors. This problem might be caused by poor signals or improper channel configuration. %Mar 13 11:35:30:390 2023 ZJHZ-WANTOU.R3 DRVMSG/1/DRVMSG: Serial5/1: The channel is activated. %Mar 13 11:35:30:394 2023 ZJHZ-WANTOU.R3 IFNET/5/LINK_UPDOWN: Line protocol state on the interface Serial5/1 changed to down. %Mar 13 11:35:30:394 2023 ZJHZ-WANTOU.R3 IFNET/3/PHY_UPDOWN: Physical state on the interface Serial5/1 changed to down. %Mar 13 11:35:30:559 2023 ZJHZ-WANTOU.R3 DRVMSG/1/DRVMSG: Serial5/0: The channel is deactivated because of too many continuous input errors. This problem might be caused by poor signals or improper channel configuration. %Mar 13 11:35:35:390 2023 ZJHZ-WANTOU.R3 DRVMSG/1/DRVMSG: Serial5/0: The channel is activated. %Mar 13 11:35:35:394 2023 ZJHZ-WANTOU.R3 IFNET/5/LINK_UPDOWN: Line protocol state on the interface Serial5/0 changed to down. %Mar 13 11:35:35:394 2023 ZJHZ-WANTOU.R3 IFNET/3/PHY_UPDOWN: Physical state on the interface Serial5/0 changed to down. %Mar 13 11:35:45:391 2023 ZJHZ-WANTOU.R3 IFNET/3/PHY_UPDOWN: Physical state on the interface Serial5/1 changed to up. %Mar 13 11:35:45:412 2023 ZJHZ-WANTOU.R3 IFNET/5/LINK_UPDOWN: Line protocol state on the interface Serial5/1 changed to up. %Mar 13 11:35:51:135 2023 ZJHZ-WANTOU.R3 DRVMSG/1/DRVMSG: Serial5/1: The channel is deactivated because of too many continuous input errors. This problem might be caused by poor signals or improper channel configuration. %Mar 13 11:35:55:390 2023 ZJHZ-WANTOU.R3 DRVMSG/1/DRVMSG: Serial5/1: The channel is activated. %Mar 13 11:35:55:394 2023 ZJHZ-WANTOU.R3 IFNET/5/LINK_UPDOWN: Line protocol state on the interface Serial5/1 changed to down. %Mar 13 11:35:55:394 2023 ZJHZ-WANTOU.R3 IFNET/3/PHY_UPDOWN: Physical state on the interface Serial5/1 changed to down. %Mar 13 11:36:15:392 2023 ZJHZ-WANTOU.R3 IFNET/3/PHY_UPDOWN: Physical state on the interface Serial5/0 changed to up. %Mar 13 11:36:15:393 2023 ZJHZ-WANTOU.R3 IFNET/3/PHY_UPDOWN: Physical state on the interface Serial5/1 changed to up. %Mar 13 11:36:15:405 2023 ZJHZ-WANTOU.R3 IFNET/5/LINK_UPDOWN: Line protocol state on the interface Serial5/1 changed to up. %Mar 13 11:36:18:511 2023 ZJHZ-WANTOU.R3 IFNET/5/LINK_UPDOWN: Line protocol state on the interface Serial5/0 changed to up. %Mar 13 11:36:20:392 2023 ZJHZ-WANTOU.R3 IFNET/5/LINK_UPDOWN: Line protocol state on the interface Serial5/0 changed to down. %Mar 13 11:36:20:392 2023 ZJHZ-WANTOU.R3 IFNET/3/PHY_UPDOWN: Physical state on the interface Serial5/0 changed to down. %Mar 13 11:36:25:391 2023 ZJHZ-WANTOU.R3 IFNET/3/PHY_UPDOWN: Physical state on the interface Serial5/0 changed to up. %Mar 13 11:36:25:426 2023 ZJHZ-WANTOU.R3 IFNET/5/LINK_UPDOWN: Line protocol state on the interface Serial5/0 changed to up. %Mar 17 13:58:35:395 2023 ZJHZ-WANTOU.R3 IFNET/5/LINK_UPDOWN: Line protocol state on the interface Serial5/0 changed to down. %Mar 17 13:58:35:395 2023 ZJHZ-WANTOU.R3 IFNET/3/PHY_UPDOWN: Physical state on the interface Serial5/0 changed to down. %Mar 17 13:58:35:395 2023 ZJHZ-WANTOU.R3 IFNET/5/LINK_UPDOWN: Line protocol state on the interface Serial5/1 changed to down. %Mar 17 13:58:35:424 2023 ZJHZ-WANTOU.R3 IFNET/3/PHY_UPDOWN: Physical state on the interface Serial5/1 changed to down. %Mar 17 13:58:40:392 2023 ZJHZ-WANTOU.R3 IFNET/3/PHY_UPDOWN: Physical state on the interface Serial5/0 changed to up. %Mar 17 13:58:40:393 2023 ZJHZ-WANTOU.R3 IFNET/3/PHY_UPDOWN: Physical state on the interface Serial5/1 changed to up. %Mar 17 13:58:40:405 2023 ZJHZ-WANTOU.R3 IFNET/5/LINK_UPDOWN: Line protocol state on the interface Serial5/0 changed to up. %Mar 17 13:58:40:410 2023 ZJHZ-WANTOU.R3 IFNET/5/LINK_UPDOWN: Line protocol state on the interface Serial5/1 changed to up. %Apr 1 01:05:35:395 2023 ZJHZ-WANTOU.R3 IFNET/5/LINK_UPDOWN: Line protocol state on the interface Serial5/0 changed to down. %Apr 1 01:05:35:395 2023 ZJHZ-WANTOU.R3 IFNET/3/PHY_UPDOWN: Physical state on the interface Serial5/0 changed to down. %Apr 1 01:05:35:395 2023 ZJHZ-WANTOU.R3 IFNET/5/LINK_UPDOWN: Line protocol state on the interface Serial5/1 changed to down. %Apr 1 01:05:35:423 2023 ZJHZ-WANTOU.R3 IFNET/3/PHY_UPDOWN: Physical state on the interface Serial5/1 changed to down. %Apr 1 01:05:40:392 2023 ZJHZ-WANTOU.R3 IFNET/3/PHY_UPDOWN: Physical state on the interface Serial5/0 changed to up. %Apr 1 01:05:40:393 2023 ZJHZ-WANTOU.R3 IFNET/3/PHY_UPDOWN: Physical state on the interface Serial5/1 changed to up. %Apr 1 12:00:02:879 2023 ZJHZ-WANTOU.R3 LOGIN/5/LOGIN_FAILED: TTY failed to log in from aux0. %Apr 1 12:00:22:683 2023 ZJHZ-WANTOU.R3 SHELL/5/SHELL_LOGIN: admin logged in from aux0. %Apr 1 12:00:52:990 2023 ZJHZ-WANTOU.R3 SHELL/6/SHELL_CMD: -Line=aux0-IPAddr=**-User=admin; Command is display version %Apr 1 12:01:38:670 2023 ZJHZ-WANTOU.R3 SHELL/6/SHELL_CMD: -Line=aux0-IPAddr=**-User=admin; Command is display clock %Apr 1 12:02:13:327 2023 ZJHZ-WANTOU.R3 SHELL/4/SHELL_CMD_MATCHFAIL: -User=admin-IPAddr=**; Command display enviroment in view shell failed to be matched. %Apr 1 12:02:47:649 2023 ZJHZ-WANTOU.R3 SHELL/6/SHELL_CMD: -Line=aux0-IPAddr=**-User=admin; Command is display device %Apr 1 12:03:12:355 2023 ZJHZ-WANTOU.R3 SHELL/6/SHELL_CMD: -Line=aux0-IPAddr=**-User=admin; Command is display power %Apr 1 12:03:33:270 2023 ZJHZ-WANTOU.R3 SHELL/6/SHELL_CMD: -Line=aux0-IPAddr=**-User=admin; Command is display fan %Apr 1 12:03:56:587 2023 ZJHZ-WANTOU.R3 SHELL/6/SHELL_CMD: -Line=aux0-IPAddr=**-User=admin; Command is display cpu-usage %Apr 1 12:04:20:868 2023 ZJHZ-WANTOU.R3 SHELL/6/SHELL_CMD: -Line=aux0-IPAddr=**-User=admin; Command is display cpu history %Apr 1 12:04:53:393 2023 ZJHZ-WANTOU.R3 SHELL/4/SHELL_CMD_MATCHFAIL: -User=admin-IPAddr=**; Command display cpu-usage task in view shell failed to be matched. %Apr 1 12:05:20:106 2023 ZJHZ-WANTOU.R3 SHELL/6/SHELL_CMD: -Line=aux0-IPAddr=**-User=admin; Command is display memory

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