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6700G3 服务器故障重启

HDM
iFIST

2023-10-02提问

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zhiliao_yrwzEt

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问题描述：

%* 2023-10-01 13:35:35.517 HDM210231ABRQH206000007 [IPMIMain.PECI_DEAMON_Tas] 4018 [EMERGENCY]: PECI Deamon ucCurrentMaxCPUnum: 4

%* 2023-10-01 13:39:16.540 HDM210231ABRQH206000007 [IPMIMain.PECI_DEAMON_Tas] 3810 [EMERGENCY]: Can not get SEL form ME #197 So Need Reset X86 CPU by CPLD

%* 2023-10-01 13:40:52.451 HDM210231ABRQH206000007 [IPMIMain.PECI_DEAMON_Tas] 4203 [EMERGENCY]: Reset X86 CPU Failed and ucHasGetData True, so Rest CPU by CPLD

%* 2023-10-01 13:40:52.451 HDM210231ABRQH206000007 [IPMIMain.PECI_DEAMON_Tas] 410 [EMERGENCY]: Host Power Reset. Commonly by command from hdm/ipmitool(power reset).

%* 2023-10-01 13:40:53.461 HDM210231ABRQH206000007 [IPMIMain.ChassisTask] 2377 [EMERGENCY]: PowerButtonSELLog,BMCInst:1; ButtonType:0x2(RESET_BUTTON_PRESSED), ButtonSource:0x1(CHASSIS_CTRL_VIRTUAL_BUTTON), Virtualaction:0x3(CHASSIS_POWER_RESET)

%* 2023-10-01 13:42:23.351 HDM210231ABRQH206000007 [IPMIMain.PECI_DEAMON_Tas] 4203 [EMERGENCY]: Reset X86 CPU Failed and ucHasGetData True, so Rest CPU by CPLD

%* 2023-10-01 13:42:23.351 HDM210231ABRQH206000007 [IPMIMain.PECI_DEAMON_Tas] 410 [EMERGENCY]: Host Power Reset. Commonly by command from hdm/ipmitool(power reset).

%* 2023-10-01 13:42:23.354 HDM210231ABRQH206000007 [IPMIMain.PECI_DEAMON_Tas] 316 [EMERGENCY]: Host Power OFF. Commonly by command from hdm/ipmitool(power off).

%* 2023-10-01 13:42:24.361 HDM210231ABRQH206000007 [IPMIMain.ChassisTask] 2377 [EMERGENCY]: PowerButtonSELLog,BMCInst:1; ButtonType:0x2(RESET_BUTTON_PRESSED), ButtonSource:0x1(CHASSIS_CTRL_VIRTUAL_BUTTON), Virtualaction:0x3(CHASSIS_POWER_RESET)

%* 2023-10-01 13:42:27.652 HDM210231ABRQH206000007 [IPMIMain.ChassisTask] 2377 [EMERGENCY]: PowerButtonSELLog,BMCInst:1; ButtonType:0x0(POWER_BUTTON_PRESSED), ButtonSource:0x1(CHASSIS_CTRL_VIRTUAL_BUTTON), Virtualaction:0x0(CHASSIS_POWER_OFF)

%* 2023-10-01 13:42:28.361 HDM210231ABRQH206000007 [IPMIMain.PECI_DEAMON_Tas] 334 [EMERGENCY]: Host Power ON. Commonly by command from hdm/ipmitool(power on).

%* 2023-10-01 13:42:29.400 HDM210231ABRQH206000007 [IPMIMain.Host_Reset_func] 277 [EMERGENCY]: OS reboot by LPC reset, maybe(reboot under os by reboot, shutdown,ctrl alt Del, expcetion, mca error, power butten reset short than 4s, bios reboot).

%* 2023-10-01 13:42:29.921 HDM210231ABRQH206000007 [IPMIMain.ChassisTask] 2377 [EMERGENCY]: PowerButtonSELLog,BMCInst:1; ButtonType:0x0(POWER_BUTTON_PRESSED), ButtonSource:0x1(CHASSIS_CTRL_VIRTUAL_BUTTON), Virtualaction:0x1(CHASSIS_POWER_ON)

%* 2023-10-01 13:42:43.404 HDM210231ABRQH206000007 [IPMIMain.Host_Reset_func] 277 [EMERGENCY]: OS reboot by LPC reset, maybe(reboot under os by reboot, shutdown,ctrl alt Del, expcetion, mca error, power butten reset short than 4s, bios reboot).

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最佳答案

韦家宁【技术大咖】

韦家宁【技术大咖】九段

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您好，请知：

可以收集服务器序列号和登录HDM收集SDS日志反馈400协助处理。

以下是故障处理参考链接：

https://www.h3c.com/cn/Service/Document_Software/Document_Center/Server/Catalog/Rack_server/R6760_G3/Maintenance/Maintenance_Manual/R6760_G3_TG/?CHID=505398#_Toc80116331