S7003X提示内部链路告警
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问题描述：
设备型号及版本号：
[Core-GigabitEthernet0/0/1]dis version
H3C Comware Software, Version 7.1.070, Release 7754P10
Copyright (c) 2004-2023 New H3C Technologies Co., Ltd. All rights reserved.
H3C S7003X uptime is 0 weeks, 0 days, 15 hours, 4 minutes
Last reboot reason : USER reboot
下面告警是啥原因？
<Core>%Jan 15 00:53:07:070 2024 Core IFNET/3/PHY_UPDOWN: Physical state on the interface GigabitEthernet0/0/1 changed to down.
%Jan 15 00:53:07:072 2024 Core IFNET/5/LINK_UPDOWN: Line protocol state on the interface GigabitEthernet0/0/1 changed to down.
%Jan 15 00:53:07:074 2024 Core DEV/2/INTERNALLINK_ALARM_OCCUR: Internal link alarm occurred. (PhysicalIndex=644, PhysicalName=GigabitEthernet0/0/1, RelativeResource=(bustype:phy link,sourceport:(chiptype:3,slot:0,chipid:0,portid:0)), ErrorCode=428002, Reason=PHY chip link failure detected.)
%Jan 15 00:53:07:078 2024 Core DEV/2/INTERNALLINK_ALARM_OCCUR: Internal link alarm occurred. (PhysicalIndex=644, PhysicalName=GigabitEthernet0/0/1, RelativeResource=(interface:port down), ErrorCode=482002, Reason=The interface Physical state changed to down.)
%Jan 15 00:53:09:525 2024 Core IFNET/3/PHY_UPDOWN: Physical state on the interface GigabitEthernet0/0/1 changed to up.
%Jan 15 00:53:09:526 2024 Core DEV/2/INTERNALLINK_ALARM_CLEAR: Internal link alarm cleared. (PhysicalIndex=644, PhysicalName=GigabitEthernet0/0/1, RelativeResource=(bustype:phy link,sourceport:(chiptype:3,slot:0,chipid:0,portid:0)), ErrorCode=428002, Reason=PHY chip link recovered.)
%Jan 15 00:53:09:528 2024 Core IFNET/5/LINK_UPDOWN: Line protocol state on the interface GigabitEthernet0/0/1 changed to up.
组网及组网描述：
设备型号及版本号：
[Core-GigabitEthernet0/0/1]dis version
H3C Comware Software, Version 7.1.070, Release 7754P10
Copyright (c) 2004-2023 New H3C Technologies Co., Ltd. All rights reserved.
H3C S7003X uptime is 0 weeks, 0 days, 15 hours, 4 minutes
Last reboot reason : USER reboot
下面告警是啥原因？
<Core>%Jan 15 00:53:07:070 2024 Core IFNET/3/PHY_UPDOWN: Physical state on the interface GigabitEthernet0/0/1 changed to down.
%Jan 15 00:53:07:072 2024 Core IFNET/5/LINK_UPDOWN: Line protocol state on the interface GigabitEthernet0/0/1 changed to down.
%Jan 15 00:53:07:074 2024 Core DEV/2/INTERNALLINK_ALARM_OCCUR: Internal link alarm occurred. (PhysicalIndex=644, PhysicalName=GigabitEthernet0/0/1, RelativeResource=(bustype:phy link,sourceport:(chiptype:3,slot:0,chipid:0,portid:0)), ErrorCode=428002, Reason=PHY chip link failure detected.)
%Jan 15 00:53:07:078 2024 Core DEV/2/INTERNALLINK_ALARM_OCCUR: Internal link alarm occurred. (PhysicalIndex=644, PhysicalName=GigabitEthernet0/0/1, RelativeResource=(interface:port down), ErrorCode=482002, Reason=The interface Physical state changed to down.)
%Jan 15 00:53:09:525 2024 Core IFNET/3/PHY_UPDOWN: Physical state on the interface GigabitEthernet0/0/1 changed to up.
%Jan 15 00:53:09:526 2024 Core DEV/2/INTERNALLINK_ALARM_CLEAR: Internal link alarm cleared. (PhysicalIndex=644, PhysicalName=GigabitEthernet0/0/1, RelativeResource=(bustype:phy link,sourceport:(chiptype:3,slot:0,chipid:0,portid:0)), ErrorCode=428002, Reason=PHY chip link recovered.)
%Jan 15 00:53:09:528 2024 Core IFNET/5/LINK_UPDOWN: Line protocol state on the interface GigabitEthernet0/0/1 changed to up.
- 2024-01-14提问
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您好，请知：
从反馈的信息来看，设备接口的芯片有问题了。
可以收集产品序列号和诊断信息文件反馈400协助处理，硬件的问题如果在保的话，可以走备件更换流程。
- 2024-01-15回答
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不是硬件故障，就是接口down了。
日志内容 |
Internal link alarm occurred. (PhysicalIndex=[UINT], PhysicalName=[STRING], RelativeResource=([STRING]), ErrorCode=[STRING], Reason=[STRING]) |
|
日志含义 |
内部接口重要故障产生 |
|
参数解释 |
$1：实体索引 $2：实体名称 $3：故障位置信息 $4：故障码 $5：故障原因描述，详情请参见故障码和故障原因描述表 |
|
日志等级 |
2 (Critical) |
|
举例 |
DEV/2/INTERNALLINK_ALARM_OCCUR: Internal link alarm occurred. (PhysicalIndex=9, PhysicalName=board, RelativeResource=(subcard:type,chasiss:0,slot:9.1,subslot:1), ErrorCode=484001, Reason=Subport went down.) |
|
对系统的影响 |
接口上的业务可能会受到影响 |
|
日志产生原因 |
内部接口重要故障产生时，打印该日志，详情请参见故障原因描述 |
|
处理建议 |
请收集设备的配置文件、日志信息、告警信息，并联系技术支持人员 |
- 2024-09-23回答
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