msg360-4ap掉线问题
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问题描述：
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CAPWAP tunnel to AP 07AP-----743a-20a3-bae0 went down. Reason: Processed join request in Run state. 2025-04-15 16:12:36 |
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| 警告 |
CAPWAP tunnel to AP 01AP-----743a-20a3-ad80 went down. Reason: Processed join request in Run state. 2025-04-15 16:12:36 |
| 警告 |
CAPWAP tunnel to AP 05AP-----743a-20a3-af80 went down. Reason: Processed join request in Run state. 2025-04-15 16:12:36 |
| 警告 |
CAPWAP tunnel to AP 03AP-----743a-20a3-b0e0 went down. Reason: Processed join request in Run state. 2025-04-15 16:12:27 |
| 警告 |
CAPWAP tunnel to AP 04AP-----743a-20a3-ac20 went down. Reason: Processed join request in Run state. 2025-04-15 16:12:27 |
| 警告 |
CAPWAP tunnel to AP 06AP-----743a-20a3-aa20 went down. Reason: Processed join request in Run state. 2025-04-15 16:12:27 |
| 警告 |
CAPWAP tunnel to AP 02AP-----743a-20a3-bc40 went down. Reason: Processed join request in Run state. 2025-04-15 16:12:27 |
告警信息频繁出现这个，连接ap频繁出现没有网络的情况。网络是ac接poe接7个ap，在ac上长ping ap大包没有丢包现象，延迟也正常。ac上没有acl相关的配置，ntp也关了。 请问怎么处理这个问题。
- 2025-04-16提问
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进命令行看下ap掉线原因display wlan ap statistics tunnel-down-record
ap替换位置测试下，看是故障跟着ap走还是跟着交换机接口
- 2025-04-16回答
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AP name AP ID Tunnel down at Tunnel Down Reason 07AP-----743a-20a3-bae0 7 04-15/16:12:36 Processed join request in Run state 01AP-----743a-20a3-ad80 1 04-15/16:12:36 Processed join request in Run state 05AP-----743a-20a3-af80 5 04-15/16:12:36 Processed join request in Run state 03AP-----743a-20a3-b0e0 3 04-15/16:12:27 Processed join request in Run state 04AP-----743a-20a3-ac20 4 04-15/16:12:27 Processed join request in Run state 06AP-----743a-20a3-aa20 6 04-15/16:12:27 Processed join request in Run state 02AP-----743a-20a3-bc40 2 04-15/16:12:27 Processed join request in Run state 总共就01-07七台ap，都出现这个问题了
AP name AP ID Tunnel down at Tunnel Down Reason
07AP-----743a-20a3-bae0 7 04-15/16:12:36 Processed join request in
Run state
01AP-----743a-20a3-ad80 1 04-15/16:12:36 Processed join request in
Run state
05AP-----743a-20a3-af80 5 04-15/16:12:36 Processed join request in
Run state
03AP-----743a-20a3-b0e0 3 04-15/16:12:27 Processed join request in
Run state
04AP-----743a-20a3-ac20 4 04-15/16:12:27 Processed join request in
Run state
06AP-----743a-20a3-aa20 6 04-15/16:12:27 Processed join request in
Run state
02AP-----743a-20a3-bc40 2 04-15/16:12:27 Processed join request in
Run state
总共就01-07七台ap，都出现这个问题了
- 2025-04-16回答
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AP name AP ID Tunnel down at Tunnel Down Reason 07AP-----743a-20a3-bae0 7 04-15/16:12:36 Processed join request in Run state 01AP-----743a-20a3-ad80 1 04-15/16:12:36 Processed join request in Run state 05AP-----743a-20a3-af80 5 04-15/16:12:36 Processed join request in Run state 03AP-----743a-20a3-b0e0 3 04-15/16:12:27 Processed join request in Run state 04AP-----743a-20a3-ac20 4 04-15/16:12:27 Processed join request in Run state 06AP-----743a-20a3-aa20 6 04-15/16:12:27 Processed join request in Run state 02AP-----743a-20a3-bc40 2 04-15/16:12:27 Processed join request in Run state 总共就01-07七台ap，都出现这个问题了