问题描述：
无线WT1024-X-QH 提示这个，接ap的端口全部down了，重启后会恢复，一般啥原因，如何解决?
[ 31.161000] 0:ERROR port <{FILE}> 1298 PORT_ETHMsg_ShutDown vcpu(0): PORT_ETHMsg_ShutDown. ifIndex=0 ulPortIndex =25 ulPortPhyId=25
组网及组网描述：
<0>[ 31.161000] 0:ERROR port <{FILE}> 1298 PORT_ETHMsg_ShutDown vcpu(0): PORT_ETHMsg_ShutDown. ifIndex=0 ulPortIndex =25 ulPortPhyId=25
<0>[ 31.161000] 0:ERROR port <{FILE}> 800 HAL_PORT_TraversalActionShut vcpu(0): hal port pfShutDown failed
<0>[ 31.161000] 0:ERROR port <{FILE}> 1461 PORT_ETHMsg_GetPhyStat vcpu(0): DRV_PORT_SW_PhyIoCtl. ifIndex=0 ulPortIndex =26 ulPortPhyId=26
<0>[ 31.161000] 0:ERROR port <{FILE}> 1298 PORT_ETHMsg_ShutDown vcpu(0): PORT_ETHMsg_ShutDown. ifIndex=0 ulPortIndex =26 ulPortPhyId=26
<0>[ 31.161000] 0:ERROR port <{FILE}> 800 HAL_PORT_TraversalActionShut vcpu(0): hal port pfShutDown failed
<0>[ 31.161000] 0:ERROR port <{FILE}> 1461 PORT_ETHMsg_GetPhyStat vcpu(0): DRV_PORT_SW_PhyIoCtl. ifIndex=0 ulPortIndex =27 ulPortPhyId=27
<0>[ 31.161000] 0:ERROR port <{FILE}> 1298 PORT_ETHMsg_ShutDown vcpu(0): PORT_ETHMsg_ShutDown. ifIndex=0 ulPortIndex =27 ulPortPhyId=27
<0>[ 31.161000] 0:ERROR port <{FILE}> 800 HAL_PORT_TraversalActionShut vcpu(0): hal port pfShutDown failed
<0>[ 31.161000] 0:ERROR port <{FILE}> 1461 PORT_ETHMsg_GetPhyStat vcpu(0): DRV_PORT_SW_PhyIoCtl. ifIndex=0 ulPortIndex =28 ulPortPhyId=28
<0>[ 31.161000] 0:ERROR port <{FILE}> 1298 PORT_ETHMsg_ShutDown vcpu(0): PORT_ETHMsg_ShutDown. ifIndex=0 ulPortIndex =28 ulPortPhyId=28
<0>[ 31.161000] 0:ERROR port <{FILE}> 800 HAL_PORT_TraversalActionShut vcpu(0): hal port pfShutDown failed
<0>[ 31.161000] 0:ERROR port <{FILE}> 1461 PORT_ETHMsg_GetPhyStat vcpu(0): DRV_PORT_SW_PhyIoCtl. ifIndex=0 ulPortIndex =1 ulPortPhyId=1
<0>[ 31.161000] 0:ERROR port <{FILE}> 1298 PORT_ETHMsg_ShutDown vcpu(0): PORT_ETHMsg_ShutDown. ifIndex=0 ulPortIndex =1 ulPortPhyId=1
<0>[ 31.161000] 0:ERROR port <{FILE}> 800 HAL_PORT_TraversalActionShut vcpu(0): hal port pfShutDown failed
<0>[ 31.161000] 0:ERROR port <{FILE}> 1461 PORT_ETHMsg_GetPhyStat vcpu(0): DRV_PORT_SW_PhyIoCtl. ifIndex=0 ulPortIndex =2 ulPortPhyId=2
<0>[ 31.162000] 0:ERROR port <{FILE}> 1298 PORT_ETHMsg_ShutDown vcpu(0): PORT_ETHMsg_ShutDown. ifIndex=0 ulPortIndex =2 ulPortPhyId=2
<0>[ 31.162000] 0:ERROR port <{FILE}> 800 HAL_PORT_TraversalActionShut vcpu(0): hal port pfShutDown failed
<0>[ 31.162000] 0:ERROR port <{FILE}> 1461 PORT_ETHMsg_GetPhyStat vcpu(0): DRV_PORT_SW_PhyIoCtl. ifIndex=0 ulPortIndex =3 ulPortPhyId=3
<0>[ 31.162000] 0:ERROR port <{FILE}> 1298 PORT_ETHMsg_ShutDown vcpu(0): PORT_ETHMsg_ShutDown. ifIndex=0 ulPortIndex =3 ulPortPhyId=3
<0>[ 31.162000] 0:ERROR port <{FILE}> 800 HAL_PORT_TraversalActionShut vcpu(0): hal port pfShutDown failed
<0>[ 31.162000] 0:ERROR port <{FILE}> 1461 PORT_ETHMsg_GetPhyStat vcpu(0): DRV_PORT_SW_PhyIoCtl. ifIndex=0 ulPortIndex =4 ulPortPhyId=4
<0>[ 31.162000] 0:ERROR port <{FILE}> 1298 PORT_ETHMsg_ShutDown vcpu(0): PORT_ETHMsg_ShutDown. ifIndex=0 ulPortIndex =4 ulPortPhyId=4
<0>[ 31.162000] 0:ERROR port <{FILE}> 800 HAL_PORT_TraversalActionShut vcpu(0): hal port pfShutDown failed
<0>[ 31.162000] 0:ERROR port <{FILE}> 1461 PORT_ETHMsg_GetPhyStat vcpu(0): DRV_PORT_SW_PhyIoCtl. ifIndex=0 ulPortIndex =5 ulPortPhyId=5
<0>[ 31.162000] 0:ERROR port <{FILE}> 1298 PORT_ETHMsg_ShutDown vcpu(0): PORT_ETHMsg_ShutDown. ifIndex=0 ulPortIndex =5 ulPortPhyId=5
<0>[ 31.162000] 0:ERROR port <{FILE}> 800 HAL_PORT_TraversalActionShut vcpu(0): hal port pfShutDown failed
<0>[ 31.162000] 0:ERROR port <{FILE}> 1461 PORT_ETHMsg_GetPhyStat vcpu(0): DRV_PORT_SW_PhyIoCtl. ifIndex=0 ulPortIndex =6 ulPortPhyId=6
<0>[ 31.162000] 0:ERROR port <{FILE}> 1298 PORT_ETHMsg_ShutDown vcpu(0): PORT_ETHMsg_ShutDown. ifIndex=0 ulPortIndex =6 ulPortPhyId=6
<0>[ 31.162000] 0:ERROR port <{FILE}> 800 HAL_PORT_TraversalActionShut vcpu(0): hal port pfShutDown failed
<0>[ 31.162000] 0:ERROR port <{FILE}> 1461 PORT_ETHMsg_GetPhyStat vcpu(0): DRV_PORT_SW_PhyIoCtl. ifIndex=0 ulPortIndex =7 ulPortPhyId=7
<0>[ 31.162000] 0:ERROR port <{FILE}> 1298 PORT_ETHMsg_ShutDown vcpu(0): PORT_ETHMsg_ShutDown. ifIndex=0 ulPortIndex =7 ulPortPhyId=7
<0>[ 31.163000] 0:ERROR port <{FILE}> 800 HAL_PORT_TraversalActionShut vcpu(0): hal port pfShutDown failed
<0>[ 31.163000] 0:ERROR port <{FILE}> 1461 PORT_ETHMsg_GetPhyStat vcpu(0): DRV_PORT_SW_PhyIoCtl. ifIndex=0 ulPortIndex =8 ulPortPhyId=8
<0>[ 31.163000] 0:ERROR port <{FILE}> 1298 PORT_ETHMsg_ShutDown vcpu(0): PORT_ETHMsg_ShutDown. ifIndex=0 ulPortIndex =8 ulPortPhyId=8
<0>[ 31.163000] 0:ERROR port <{FILE}> 800 HAL_PORT_TraversalActionShut vcpu(0): hal port pfShutDown failed
<0>[ 31.163000] 0:ERROR port <{FILE}> 1461 PORT_ETHMsg_GetPhyStat vcpu(0): DRV_PORT_SW_PhyIoCtl. ifIndex=0 ulPortIndex =9 ulPortPhyId=9
<0>[ 31.163000] 0:ERROR port <{FILE}> 1298 PORT_ETHMsg_ShutDown vcpu(0): PORT_ETHMsg_ShutDown. ifIndex=0 ulPortIndex =9 ulPortPhyId=9
<0>[ 31.163000] 0:ERROR port <{FILE}> 800 HAL_PORT_TraversalActionShut vcpu(0): hal port pfShutDown failed
<0>[ 31.163000] 0:ERROR port <{FILE}> 1461 PORT_ETHMsg_GetPhyStat vcpu(0): DRV_PORT_SW_PhyIoCtl. ifIndex=0 ulPortIndex =10 ulPortPhyId=10
<0>[ 31.163000] 0:ERROR port <{FILE}> 1298 PORT_ETHMsg_ShutDown vcpu(0): PORT_ETHMsg_ShutDown. ifIndex=0 ulPortIndex =10 ulPortPhyId=10
<0>[ 31.163000] 0:ERROR port <{FILE}> 800 HAL_PORT_TraversalActionShut vcpu(0): hal port pfShutDown failed
<0>[ 31.163000] 0:ERROR port <{FILE}> 1461 PORT_ETHMsg_GetPhyStat vcpu(0): DRV_PORT_SW_PhyIoCtl. ifIndex=0 ulPortIndex =11 ulPortPhyId=11
<0>[ 31.163000] 0:ERROR port <{FILE}> 1298 PORT_ETHMsg_ShutDown vcpu(0): PORT_ETHMsg_ShutDown. ifIndex=0 ulPortIndex =11 ulPortPhyId=11
<0>[ 31.163000] 0:ERROR port <{FILE}> 800 HAL_PORT_TraversalActionShut vcpu(0): hal port pfShutDown failed
<0>[ 31.163000] 0:ERROR port <{FILE}> 1461 PORT_ETHMsg_GetPhyStat vcpu(0): DRV_PORT_SW_PhyIoCtl. ifIndex=0 ulPortIndex =12 ulPortPhyId=12
<0>[ 31.163000] 0:ERROR port <{FILE}> 1298 PORT_ETHMsg_ShutDown vcpu(0): PORT_ETHMsg_ShutDown. ifIndex=0 ulPortIndex =12 ulPortPhyId=12
<0>[ 31.163000] 0:ERROR port <{FILE}> 800 HAL_PORT_TraversalActionShut vcpu(0): hal port pfShutDown failed
<0>[ 31.164000] 0:ERROR port <{FILE}> 1461 PORT_ETHMsg_GetPhyStat vcpu(0): DRV_PORT_SW_PhyIoCtl. ifIndex=0 ulPortIndex =13 ulPortPhyId=13
<0>[ 31.164000] 0:ERROR port <{FILE}> 1298 PORT_ETHMsg_ShutDown vcpu(0): PORT_ETHMsg_ShutDown. ifIndex=0 ulPortIndex =13 ulPortPhyId=13
<0>[ 31.164000] 0:ERROR port <{FILE}> 800 HAL_PORT_TraversalActionShut vcpu(0): hal port pfShutDown failed
<0>[ 31.164000] 0:ERROR port <{FILE}> 1461 PORT_ETHMsg_GetPhyStat vcpu(0): DRV_PORT_SW_PhyIoCtl. ifIndex=0 ulPortIndex =14 ulPortPhyId=14
<0>[ 31.164000] 0:ERROR port <{FILE}> 1298 PORT_ETHMsg_ShutDown vcpu(0): PORT_ETHMsg_ShutDown. ifIndex=0 ulPortIndex =14 ulPortPhyId=14
<0>[ 31.164000] 0:ERROR port <{FILE}> 800 HAL_PORT_TraversalActionShut vcpu(0): hal port pfShutDown failed
<0>[ 31.164000] 0:ERROR port <{FILE}> 1461 PORT_ETHMsg_GetPhyStat vcpu(0): DRV_PORT_SW_PhyIoCtl. ifIndex=0 ulPortIndex =15 ulPortPhyId=15
<0>[ 31.164000] 0:ERROR port <{FILE}> 1298 PORT_ETHMsg_ShutDown vcpu(0): PORT_ETHMsg_ShutDown. ifIndex=0 ulPortIndex =15 ulPortPhyId=15
<0>[ 31.164000] 0:ERROR port <{FILE}> 800 HAL_PORT_TraversalActionShut vcpu(0): hal port pfShutDown failed
<0>[ 31.164000] 0:ERROR port <{FILE}> 1461 PORT_ETHMsg_GetPhyStat vcpu(0): DRV_PORT_SW_PhyIoCtl. ifIndex=0 ulPortIndex =16 ulPortPhyId=16
<0>[ 31.164000] 0:ERROR port <{FILE}> 1298 PORT_ETHMsg_ShutDown vcpu(0): PORT_ETHMsg_ShutDown. ifIndex=0 ulPortIndex =16 ulPortPhyId=16
<0>[ 31.164000] 0:ERROR port <{FILE}> 800 HAL_PORT_TraversalActionShut vcpu(0): hal port pfShutDown failed
<0>[ 31.164000] 0:ERROR port <{FILE}> 1461 PORT_ETHMsg_GetPhyStat vcpu(0): DRV_PORT_SW_PhyIoCtl. ifIndex=0 ulPortIndex =17 ulPortPhyId=17
<0>[ 31.164000] 0:ERROR port <{FILE}> 1298 PORT_ETHMsg_ShutDown vcpu(0): PORT_ETHMsg_ShutDown. ifIndex=0 ulPortIndex =17 ulPortPhyId=17
<0>[ 31.164000] 0:ERROR port <{FILE}> 800 HAL_PORT_TraversalActionShut vcpu(0): hal port pfShutDown failed
<0>[ 31.164000] 0:ERROR port <{FILE}> 1461 PORT_ETHMsg_GetPhyStat vcpu(0): DRV_PORT_SW_PhyIoCtl. ifIndex=0 ulPortIndex =18 ulPortPhyId=18
<0>[ 31.165000] 0:ERROR port <{FILE}> 1298 PORT_ETHMsg_ShutDown vcpu(0): PORT_ETHMsg_ShutDown. ifIndex=0 ulPortIndex =18 ulPortPhyId=18
<0>[ 31.165000] 0:ERROR port <{FILE}> 800 HAL_PORT_TraversalActionShut vcpu(0): hal port pfShutDown failed
<0>[ 31.165000] 0:ERROR port <{FILE}> 1461 PORT_ETHMsg_GetPhyStat vcpu(0): DRV_PORT_SW_PhyIoCtl. ifIndex=0 ulPortIndex =19 ulPortPhyId=19
<0>[ 31.165000] 0:ERROR port <{FILE}> 1298 PORT_ETHMsg_ShutDown vcpu(0): PORT_ETHMsg_ShutDown. ifIndex=0 ulPortIndex =19 ulPortPhyId=19
<0>[ 31.165000] 0:ERROR port <{FILE}> 800 HAL_PORT_TraversalActionShut vcpu(0): hal port pfShutDown failed
<0>[ 31.165000] 0:ERROR port <{FILE}> 1461 PORT_ETHMsg_GetPhyStat vcpu(0): DRV_PORT_SW_PhyIoCtl. ifIndex=0 ulPortIndex =20 ulPortPhyId=20
<0>[ 31.165000] 0:ERROR port <{FILE}> 1298 PORT_ETHMsg_ShutDown vcpu(0): PORT_ETHMsg_ShutDown. ifIndex=0 ulPortIndex =20 ulPortPhyId=20
<0>[ 31.165000] 0:ERROR port <{FILE}> 800 HAL_PORT_TraversalActionShut vcpu(0): hal port pfShutDown failed
<0>[ 31.165000] 0:ERROR port <{FILE}> 1461 PORT_ETHMsg_GetPhyStat vcpu(0): DRV_PORT_SW_PhyIoCtl. ifIndex=0 ulPortIndex =21 ulPortPhyId=21
<0>[ 31.165000] 0:ERROR port <{FILE}> 1298 PORT_ETHMsg_ShutDown vcpu(0): PORT_ETHMsg_ShutDown. ifIndex=0 ulPortIndex =21 ulPortPhyId=21
<0>[ 31.165000] 0:ERROR port <{FILE}> 800 HAL_PORT_TraversalActionShut vcpu(0): hal port pfShutDown failed
<0>[ 31.165000] 0:ERROR port <{FILE}> 1461 PORT_ETHMsg_GetPhyStat vcpu(0): DRV_PORT_SW_PhyIoCtl. ifIndex=0 ulPortIndex =22 ulPortPhyId=22
<0>[ 31.165000] 0:ERROR port <{FILE}> 1298 PORT_ETHMsg_ShutDown vcpu(0): PORT_ETHMsg_ShutDown. ifIndex=0 ulPortIndex =22 ulPortPhyId=22
<0>[ 31.165000] 0:ERROR port <{FILE}> 800 HAL_PORT_TraversalActionShut vcpu(0): hal port pfShutDown failed
<0>[ 31.165000] 0:ERROR port <{FILE}> 1461 PORT_ETHMsg_GetPhyStat vcpu(0): DRV_PORT_SW_PhyIoCtl. ifIndex=0 ulPortIndex =23 ulPortPhyId=23
<0>[ 31.166000] 0:ERROR port <{FILE}> 1298 PORT_ETHMsg_ShutDown vcpu(0): PORT_ETHMsg_ShutDown. ifIndex=0 ulPortIndex =23 ulPortPhyId=23
<0>[ 31.166000] 0:ERROR port <{FILE}> 800 HAL_PORT_TraversalActionShut vcpu(0): hal port pfShutDown failed
<0>[ 31.166000] 0:ERROR port <{FILE}> 1461 PORT_ETHMsg_GetPhyStat vcpu(0): DRV_PORT_SW_PhyIoCtl. ifIndex=0 ulPortIndex =24 ulPortPhyId=24
<0>[ 31.166000] 0:ERROR port <{FILE}> 1298 PORT_ETHMsg_ShutDown vcpu(0): PORT_ETHMsg_ShutDown. ifIndex=0 ulPortIndex =24 ulPortPhyId=24
<0>[ 31.166000] 0:ERROR port <{FILE}> 800 HAL_PORT_TraversalActionShut vcpu(0): hal port pfShutDown failed
问题分析：无线AP WT1024-X-QH 接入的端口全部Down，重启后恢复，结合日志提示“PORT_ETHMsg_ShutDown”，可能涉及硬件故障、POE供电异常或链路震荡。
**常见原因及解决方案如下：**
1. **POE供电不足或不稳定**
- 检查POE交换机输出功率是否满足所有AP的功耗需求。
- 检查网线长度是否超过80米，网线质量是否达标（建议使用Cat5e及以上）。
- 建议使用本地电源或高功率POE模块临时供电测试，若重启消失，则原交换机供电能力不足。
2. **交换机端口或设备硬件故障**
- 若多个端口同时Down且日志提示ETHMsg_ShutDown，需排查交换机是否存在硬件异常（如电源、背板、芯片过热）。
- 建议收集设备诊断日志，联系400技术支持确认是否存在已知硬件或固件问题。
3. **AP异常导致端口保护性关闭（可能性较低但需排查）**
- 替换部分AP测试，观察故障是否复现，判断是否AP故障引发连锁反应。
4. **检查重启原因**
- 登录设备查看上次重启原因为“Power on”或异常掉电，若存在频繁Power on，重点排查供电与网线质量。
**建议操作步骤：**
- 收集设备系统日志和重启记录；
- 使用高质量短网线+本地供电测试单台AP运行稳定性；
- 联系400技术支持，提供日志确认是否为已知故障。
**结论：** 优先排查POE供电稳定性与网线质量，结合日志判断是否硬件故障，必要时替换测试并联系技术支持。
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