防火墙

故障现象：用户通过客户端拨SSLVPN提示：用户账号密码错误或认证服务器错误

故障发生：故障发生前做过一次关闭VPN操作，再开启时通过输入正确的账号密码错误。

[2020-09-04 14:34:37] [Warn] [3d48] CSslVpnMgr::stopInactiveSslConn some connections are in deactive state, but the SSL did not shutdown yet, so shutdown SSL first. [2020-09-04 14:34:37] [Err] [3d48] CInodeNetCmd::loadSslVpnRoutes failed to load the route file. [2020-09-04 14:34:37] [Err] [3d48] CInodeNetCmd::clearLastVpnRoutes failed to load last VPN routes. [2020-09-04 14:34:37] [Warn] [3d48] CSslVpnMgr::stopInactiveSslConn finished to shutdown the SSL tunnel. [2020-09-04 14:34:41] [Err] [3c94] TrmClient_TinyXml_ CCoBaseParser::GetConnectValue: ID is 7000 coNameSSL VPN连接 coNameEnSSL VPN connection [2020-09-04 14:34:41] [Warn] [3d48] CSslVpnMgr::startConnSpecial begin to start the SSL VPN connection. [2020-09-04 14:34:41] [Fatal] [3d48] CHttpsAuth::buildSslAuthPacketV7: request=%3Cdata%3E%3Cusername%3Ezhzzmgr09%3C%2Fusername%3E%3Cpassword%3E123456%3C%2Fpassword%3E%3CvldCode%3EOIAI%3C%2FvldCode%3E%3Clanguage%3ECN%3C%2Flanguage%3E%3COS%3EWindows%3C%2FOS%3E%3CmacAddress%3E4ceb%2Dbd3f%2D7e99%3C%2FmacAddress%3E%3Cprivate%3EARZuMl1LTldkdSweSTd2BSt8%2BPADjw%3D%3D%3C%2Fprivate%3E%3C%2Fdata%3E [2020-09-04 14:34:41] [Err] [3d48] CHttpsAuth::doAuth the authentication process is failed. [2020-09-04 14:34:41] [Err] [3d48] CSslVpnMgr::startConnSpecial failed to be authenticated by the remote gateway, return code: 1 [2020-09-04 14:34:41] [Err] [3d48] CInodeNetCmd::loadSslVpnRoutes failed to load the route file. [2020-09-04 14:34:41] [Err] [3d48] CInodeNetCmd::clearLastVpnRoutes failed to load last VPN routes. [2020-09-04 14:34:41] [Err] [3d48] CProtoBase::startConn failed to start the connection by protocol. [2020-09-04 14:34:44] [Warn] [15a0] CSslVpnMgr::stopInactiveSslConn some connections are in deactive state, but the SSL did not shutdown yet, so shutdown SSL first. [2020-09-04 14:34:44] [Err] [15a0] CInodeNetCmd::loadSslVpnRoutes failed to load the route file. [2020-09-04 14:34:44] [Err] [15a0] CInodeNetCmd::clearLastVpnRoutes failed to load last VPN routes. [2020-09-04 14:34:44] [Warn] [15a0] CSslVpnMgr::stopInactiveS