某局点IMC部分故障设备不提示告警的解决办法

不涉及

某局点IMC部分故障设备不提示告警，极大的影响了管理人员的日常监控及运维。

IMC版本为PLAT 7.3 E0506P03   

IMC告警对应的进程为imcfaultdm。首先需要需要将日志收集的级别调整为debug，具体操作如下：

在首页，选择“系统管理”-“系统配置”-“日志配置”，将imcfaultdm的修改为debug

观察一段时间后，再下载。

下载后，打开日志，发现有如下反馈：

2020-06-10 01:51:59.758 [INFO (0)] [THREAD(11592)] CTrapDataMgrTask::dealResDevNotReachableAlarm, filler out trap.dev_id: 2991

2020-06-10 01:55:54.854 [INFO (0)] [THREAD(11580)] CTrapDataMgrTask::dealResDevNotReachableAlarm, filler out trap.dev_id: 9890

2020-06-10 01:57:51.780 [INFO (0)] [THREAD(11596)] CTrapDataMgrTask::dealResDevNotReachableAlarm, filler out trap.dev_id: 9895

2020-06-10 01:57:51.811 [INFO (0)] [THREAD(11588)] CTrapDataMgrTask::dealResDevNotReachableAlarm, filler out trap.dev_id: 9885

2020-06-10 02:00:00.398 [INFO (0)] [THREAD(11572)] CTrapRootAnalyzer::dump()] Startup, serial_no = 344834.

2020-06-10 02:00:00.398 [INFO (0)] [THREAD(11572)] CTrapRootAnalyzer::dump()] Finished.

2020-06-10 02:02:10.793 [INFO (0)] [THREAD(11584)] CTrapDataMgrTask::dealResDevNotReachableAlarm, filler out trap.dev_id: 2991

2020-06-10 02:06:10.889 [INFO (0)] [THREAD(11572)] CTrapDataMgrTask::dealResDevNotReachableAlarm, filler out trap.dev_id: 9890

2020-06-10 02:08:00.814 [INFO (0)] [THREAD(11588)] CTrapDataMgrTask::dealResDevNotReachableAlarm, filler out trap.dev_id: 9895

2020-06-10 02:08:05.845 [INFO (0)] [THREAD(11564)] CTrapDataMgrTask::dealResDevNotReachableAlarm, filler out trap.dev_id: 9885

2020-06-10 02:12:21.830 [INFO (0)] [THREAD(11564)] CTrapDataMgrTask::dealResDevNotReachableAlarm, filler out trap.dev_id: 2991

2020-06-10 02:14:04.292 [INFO (0)] [THREAD(11596)] [CTrapDataMgrTask::dealResDevIfDownAlarm] res event not upgrade.

2020-06-10 02:14:04.292 [INFO (0)] [THREAD(11588)] [CTrapDataMgrTask::dealResDevIfDownAlarm] res event not upgrade.

2020-06-10 02:16:31.926 [INFO (0)] [THREAD(11588)] CTrapDataMgrTask::dealResDevNotReachableAlarm, filler out trap.dev_id: 9890

2020-06-10 02:18:10.850 [INFO (0)] [THREAD(11592)] CTrapDataMgrTask::dealResDevNotReachableAlarm, filler out trap.dev_id: 9895

2020-06-10 02:18:35.881 [INFO (0)] [THREAD(11572)] CTrapDataMgrTask::dealResDevNotReachableAlarm, filler out trap.dev_id: 9885

2020-06-09 01:16:43.613 [INFO (0)] [THREAD(11584)] CTrapDataMgrTask::dealResDevNotReachableAlarm, filler out trap.dev_id: 8658

2020-06-09 01:16:43.614 [INFO (0)] [THREAD(11568)] CTrapDataMgrTask::dealResDevNotReachableAlarm, filler out trap.dev_id: 8634

2020-06-09 01:16:43.615 [INFO (0)] [THREAD(11584)] CTrapDataMgrTask::dealResDevNotReachableAlarm, filler out trap.dev_id: 8670

2020-06-09 01:16:43.626 [INFO (0)] [THREAD(11576)] CTrapDataMgrTask::dealResDevNotReachableAlarm, filler out trap.dev_id: 8681

2020-06-09 01:16:43.626 [INFO (0)] [THREAD(11588)] CTrapDataMgrTask::dealResDevNotReachableAlarm, filler out trap.dev_id: 8672

2020-06-09 01:16:43.628 [INFO (0)] [THREAD(11560)] CTrapDataMgrTask::dealResDevNotReachableAlarm, filler out trap.dev_id: 8674

2020-06-09 01:16:43.638 [INFO (0)] [THREAD(11580)] CTrapDataMgrTask::dealResDevNotReachableAlarm, filler out trap.dev_id: 8684

2020-06-09 01:16:43.638 [INFO (0)] [THREAD(11592)] CTrapDataMgrTask::dealResDevNotReachableAlarm, filler out trap.dev_id: 8683

2020-06-09 01:16:43.639 [INFO (0)] [THREAD(11596)] CTrapDataMgrTask::dealResDevNotReachableAlarm, filler out trap.dev_id: 8654

2020-06-09 01:16:44.650 [INFO (0)] [THREAD(11572)] CTrapDataMgrTask::dealResDevNotReachableAlarm, filler out trap.dev_id: 8639

2020-06-09 01:16:51.614 [INFO (0)] [THREAD(11568)] CTrapDataMgrTask::dealResDevNotReachableAlarm, filler out trap.dev_id: 8647

2020-06-09 01:16:51.651 [INFO (0)] [THREAD(11584)] CTrapDataMgrTask::dealResDevNotReachableAlarm, filler out trap.dev_id: 8676

2020-06-09 01:17:08.617 [INFO (0)] [THREAD(11592)] CTrapDataMgrTask::dealResDevNotReachableAlarm, filler out trap.dev_id: 8675

2020-06-09 01:19:04.661 [INFO (0)] [THREAD(11580)] CTrapDataMgrTask::dealResDevNotReachableAlarm, filler out trap.dev_id: 8634

2020-06-09 01:19:04.661 [INFO (0)] [THREAD(11592)] CTrapDataMgrTask::dealResDevNotReachableAlarm, filler out trap.dev_id: 8670

2020-06-09 01:19:04.662 [INFO (0)] [THREAD(11580)] CTrapDataMgrTask::dealResDevNotReachableAlarm, filler out trap.dev_id: 8658

2020-06-09 01:19:04.666 [INFO (0)] [THREAD(11596)] CTrapDataMgrTask::dealResDevNotReachableAlarm, filler out trap.dev_id: 8672

2020-06-09 01:19:04.667 [INFO (0)] [THREAD(11572)] CTrapDataMgrTask::dealResDevNotReachableAlarm, filler out trap.dev_id: 8674

2020-06-09 01:19:04.669 [INFO (0)] [THREAD(11568)] CTrapDataMgrTask::dealResDevNotReachableAlarm, filler out trap.dev_id: 8681

2020-06-09 01:19:04.672 [INFO (0)] [THREAD(11564)] CTrapDataMgrTask::dealResDevNotReachableAlarm, filler out trap.dev_id: 8683

2020-06-09 01:19:04.674 [INFO (0)] [THREAD(11584)] CTrapDataMgrTask::dealResDevNotReachableAlarm, filler out trap.dev_id: 8654

2020-06-09 01:19:04.675 [INFO (0)] [THREAD(11576)] CTrapDataMgrTask::dealResDevNotReachableAlarm, filler out trap.dev_id: 8684

2020-06-09 01:19:04.675 [INFO (0)] [THREAD(11588)] CTrapDataMgrTask::dealResDevNotReachableAlarm, filler out trap.dev_id: 8639

2020-06-09 01:19:15.663 [INFO (0)] [THREAD(11580)] CTrapDataMgrTask::dealResDevNotReachableAlarm, filler out trap.dev_id: 8647

2020-06-09 01:19:15.678 [INFO (0)] [THREAD(11596)] CTrapDataMgrTask::dealResDevNotReachableAlarm, filler out trap.dev_id: 8676

2020-06-09 01:25:53.766 [INFO (0)] [THREAD(11572)] [CTrapDataMgrTask::dealResDevIfDownAlarm] res event not upgrade.

2020-06-09 01:30:00.463 [INFO (0)] [THREAD(11644)] [CDevFaultInfo::delTrashFaultData()] Don"t exist Trash Fault Data.

2020-06-09 01:32:26.706 [INFO (0)] [THREAD(11612)] [CShrinkRootTrapTask::timerCallBack()] Startup.

2020-06-09 01:32:26.928 [INFO (0)] [THREAD(11612)] [CShrinkRootTrapTask::timerCallBack()] Finished.

2020-06-10 10:28:34.757 [DEBUG (0)] [THREAD(11756)] [CTrapProcessorTask::dealTrapData] Trap deal start.

2020-06-10 10:28:34.757 [DEBUG (0)] [THREAD(11720)] [CTrapProcessorTask::dealTrapData] Repeat filter.

2020-06-10 10:28:34.757 [DEBUG (0)] [THREAD(11724)] [CTrapProcessorTask::dealTrapData] Repeat filter.

2020-06-10 10:28:34.757 [DEBUG (0)] [THREAD(11752)] [CTrapProcessorTask::dealTrapData] Repeat filter.

2020-06-10 10:28:34.757 [DEBUG (0)] [THREAD(11756)] [CTrapProcessorTask::dealTrapData] copy data.

2020-06-10 10:28:34.757 [DEBUG (0)] [THREAD(11720)] [CTrapProcessorTask::dealTrapData] Trap is repeat,fault_oid = 1.3.6.1.2.1.192.6.1, dev_id = 5154

2020-06-10 10:28:34.758 [DEBUG (0)] [THREAD(11724)] [CTrapProcessorTask::dealTrapData] Trap is repeat,fault_oid = 1.3.6.1.2.1.192.6.1, dev_id = 5149

2020-06-10 10:28:34.758 [DEBUG (0)] [THREAD(11752)] [CTrapProcessorTask::dealTrapData] Trap is repeat,fault_oid = 1.3.6.1.2.1.192.6.1, dev_id = 5204

2020-06-10 10:28:34.758 [DEBUG (0)] [THREAD(11756)] [CTrapProcessorTask::dealTrapData] Repeat filter.

2020-06-10 10:28:34.758 [DEBUG (0)] [THREAD(11756)] [CTrapProcessorTask::dealTrapData] Trap is repeat,fault_oid = 1.3.6.1.2.1.192.6.1, dev_id = 6497

根据2020-06-09 01:19:04.661 [INFO (0)] [THREAD(11592)] CTrapDataMgrTask::dealResDevNotReachableAlarm, filler out trap.dev_id: 8670

说明id为8670的设备trap被过滤掉了，其他的以此类推。

根据2020-06-10 10:28:34.757 [DEBUG (0)] [THREAD(11720)] [CTrapProcessorTask::dealTrapData] Repeat filter. 说明filter在重复执行。

根据上述的日志反馈，可以判断为部分设备的trap因为被过滤，所以没有被IMC告警提示。因此需要进一步去确认IMC的trap过滤配置，具体操作如下：

“首页”-“告警”-“过滤规则”：