H3C UniServer R4900 G3 12LFF CTO服务器不同硬盘不定时报Command timeout

HDM版本2.70 HDM V100R001B05D058

BIOS版本2.00.52 V100R001B02D052

Controller Name : RAID-LSI-9460-8i(4G) Firmware Package Build = 51.15.0-3630

阵列卡驱动 lsi-mr3 7.718.02.00-1vmw.703.0.20.19193900 VMW VMwareCertified 2024-03-06

硬盘固件TN02

操作系统版本esxi7.0 u3

VMware ESXi 7.0.3 build-24585291

VMware ESXi 7.0 Update 3

VMkernel localhost 7.0.3 #1 SMP Release build-24585291 Feb 20 2025 19:10:06 x86_64 x86_64 x86_64 ESXi

disk missing 后自动恢复

31577 Warning Drive Slot (Bay) HDD_F05_Status Assertion event From BMC 2025-04-19 19:45:59 CUSTOMER The disk is missing

31578 Warning Drive Slot (Bay) HDD_F05_Status Assertion event From BMC 2025-04-19 19:45:59 CUSTOMER Drive Fault

日志记录不同硬盘频繁出现 Command timeout

38034 Caution NA NA NA From BMC 2025-05-11 00:06:24 ENGINEER PDIndex(Front:8)----PD 08(e0x41/s8) Path 5ac7409c09baa008 reset (Type 03)

38036 Caution NA NA NA From BMC 2025-05-11 00:07:10 ENGINEER PDIndex(Front:4)----Command timeout on PD 03(e0x41/s4), CDB: 00 00 00 00 00 00

38037 Caution NA NA NA From BMC 2025-05-11 00:07:10 ENGINEER PDIndex(Front:4)----PD 03(e0x41/s4) Path 5ac7409c09baa004 reset (Type 03)

38039 Caution NA NA NA From BMC 2025-05-11 00:07:47 ENGINEER PDIndex(Front:8)----Command timeout on PD 08(e0x41/s8), CDB: 00 00 00 00 00 00

时间日志也是记录timeout

04/26/25 15:57:54.509: C0:FPE TW b 00a3 io 1

04/26/25 15:57:54.509: C0:i 30 m 0 ts 82a30aae tc a30913e7 DCTW

04/26/25 15:57:54.509: C0:[a3, 0001] [ae, 0004]

04/26/25 15:57:54.510: C0:TO Lmids TB:0:

04/26/25 15:57:54.510: C0:[17be:12:0]Total:1

04/26/25 15:57:54.510: C0:PTM: l 132b dH 12 tT 3 tM 0 l 0 c 0 MF 0

04/26/25 15:57:54.525: C0:EVT#118594-04/26/25 15:57:54: 267=Command timeout on PD 03(e0x41/s4) Path 9baa00400000000, CDB: 00 00 00 00 00 00

04/26/25 15:57:54.525: C0:EVT#118595-04/26/25 15:57:54: 268=PD 03(e0x41/s4) Path 5ac7409c09baa004 reset (Type 03)

04/26/25 15:57:54.525: C0:PTMQ: sa 17fb9e00 di 3 tM 0 m 132b c 0 t 3 nC 1 C0 1 C1 0 dF 6080351 s 20 dH 12 tI 18d9 TO e Nvme 0 Sup 1

04/26/25 15:57:54.526: C0:IPT: dI 3 pTT 7f8ab1bc cP 0 cL 1 nL 0 nDH 12 cRT 1 i 0 tT 3 tS 0

04/26/25 15:57:54.526: C0:IPT: r 0 a 1 c 1 nD 13

04/26/25 15:57:55.007: C0:MDE: 16 sp 0

04/26/25 15:57:55.008: C0:MDITE: l 1101 dH 12 dI 3 iS 804b

04/26/25 15:57:55.008: C0:DTDP: l 132b dI 3 tDH 12 iS 0000 iL 0 t 3 tc 2 q 0 wq 1 r 0 f 86002351 rI 0 l 0

04/26/25 15:57:55.008: C0:TTRPR: tS 4 tC 2 p 0 a 0 pc 0 ph 0

04/26/25 15:57:55.008: C0:RTM: dI 3 l 132b cf 0 tm 17fb9e00 dH 12

04/26/25 15:57:55.009: C0:MTCE: 1C pp 0 np 25 ne 01 sp 4 es 03 eh 0002 edH 000d

04/26/25 15:57:55.257: C0:MDE: 16 cp 0

04/26/25 15:57:55.257: C0:DCDC disc timer elapsed adc 0 discTE 2879139

04/26/25 15:57:55.258: C0:IDC: ss 2 c b67 i 1

04/26/25 15:57:55.260: C0:MDDEI: dI 3 dH 12 l 1101 c 8f iS 0 HLR 0 c 0 rC 0 td 1 hc 0 iLI 0 RS 0 DP 1 fg 84002351 ds 20 sS 2 sSt 1

04/26/25 15:57:55.261: C0:MDDEI: SNS 6/29/0, CDB 8f 00 00 00 00 01 cb 38 e0 00 00 00 10 00 00 00

04/26/25 15:57:55.276: C0:EVT#118596-04/26/25 15:57:55: 113=Unexpected sense: PD 03(e0x41/s4) Path 9baa00400000000, CDB: 8f 00 00 00 00 01 cb 38 e0 00 00 00 10 00 00 00, Sense: 6/29/00

04/26/25 15:57:55.276: C0:RS PD 3: 70 00 06 00 00 00 00 0a 00 00 00 00 29 00 00 00 00 00

04/26/25 15:57:55.276: C0:dmPerformSpinupRecovery devId=3 flags=84002351 devH0=12 devH1=ffff dev-RecState=2 spinupState=8 sts ff

04/26/25 15:57:55.344: C0:dmSInqCal Found same drive 3

04/26/25 15:57:55.344: C0:DRSC: dI 3 spS 0 c 12a6b75

04/26/25 15:57:55.351: C0:DRCC: SURC dI 3 dRS 0 dS 20

04/26/25 15:59:24.509: C0:FPE TW b 00fd io 1

04/26/25 15:59:24.509: C0:i 30 m 0 ts 82fd0a08 tc fd0913e7 DCTW

04/26/25 15:59:24.509: C0:[8, 0004] [fd, 0001]

04/26/25 15:59:24.510: C0:TO Lmids TB:0:

04/26/25 15:59:24.510: C0:[20e4:14:0]Total:1

04/26/25 15:59:24.510: C0:PTM: l 1751 dH 14 tT 3 tM 0 l 0 c 0 MF 0

04/26/25 15:59:24.525: C0:EVT#118597-04/26/25 15:59:24: 267=Command timeout on PD 04(e0x41/s6) Path 9baa00600000000, CDB: 00 00 00 00 00 00

04/26/25 15:59:24.525: C0:EVT#118598-04/26/25 15:59:24: 268=PD 04(e0x41/s6) Path 5ac7409c09baa006 reset (Type 03)

04/26/25 15:59:24.525: C0:PTMQ: sa 17ffc400 di 4 tM 0 m 1751 c 0 t 3 nC 1 C0 1 C1 0 dF 6080351 s 20 dH 14 tI 1da8 TO e Nvme 0 Sup 1

04/26/25 15:59:24.526: C0:IPT: dI 4 pTT 7f8ab1bc cP 0 cL 1 nL 0 nDH 14 cRT 1 i 0 tT 3 tS 0

04/26/25 15:59:24.526: C0:IPT: r 0 a 1 c 1 nD 15

04/26/25 15:59:25.007: C0:MDE: 16 sp 0

04/26/25 15:59:25.008: C0:MDITE: l 17fa dH 14 dI 4 iS 804b

04/26/25 15:59:25.008: C0:DTDP: l 1751 dI 4 tDH 14 iS 0000 iL 0 t 3 tc 2 q 0 wq 1 r 0 f 86002351 rI 0 l 0

04/26/25 15:59:25.008: C0:TTRPR: tS 4 tC 2 p 0 a 0 pc 0 ph 0

04/26/25 15:59:25.008: C0:RTM: dI 4 l 1751 cf 0 tm 17ffc400 dH 14

04/26/25 15:59:25.010: C0:MTCE: 1C pp 0 np 25 ne 01 sp 6 es 03 eh 0002 edH 000d

04/26/25 15:59:25.258: C0:MDE: 16 cp 0

04/26/25 15:59:25.258: C0:DCDC disc timer elapsed adc 0 discTE 2879229

04/26/25 15:59:25.258: C0:IDC: ss 2 c b68 i 1

04/26/25 15:59:25.263: C0:MDDEI: dI 4 dH 14 l 17fa c 8f iS 0 HLR 0 c 0 rC 0 td 1 hc 0 iLI 0 RS 0 DP 1 fg 84002351 ds 20 sS 2 sSt 1

04/26/25 15:59:25.264: C0:MDDEI: SNS 6/29/0, CDB 8f 00 00 00 00 01 cf 45 50 00 00 00 10 00 00 00

04/26/25 15:59:25.278: C0:EVT#118599-04/26/25 15:59:25: 113=Unexpected sense: PD 04(e0x41/s6) Path 9baa00600000000, CDB: 8f 00 00 00 00 01 cf 45 50 00 00 00 10 00 00 00, Sense: 6/29/00

04/26/25 15:59:25.279: C0:RS PD 4: 70 00 06 00 00 00 00 0a 00 00 00 00 29 00 00 00 00 00

04/26/25 15:59:25.279: C0:dmPerformSpinupRecovery devId=4 flags=84002351 devH0=14 devH1=ffff dev-RecState=2 spinupState=8 sts ff

04/26/25 15:59:25.312: C0:dmSInqCal Found same drive 4

04/26/25 15:59:25.312: C0:DRSC: dI 4 spS 0 c 12a6b75

04/26/25 15:59:25.326: C0:DRCC: SURC dI 4 dRS 0 dS 20

04/26/25 15:59:25.816: C0:DRQDS: EFP dH 14 dI 4 d0 14 d1 ffff

04/26/25 15:59:25.875: C0:ldDcmdCompleteDynamicRaidMap: Completing FW_RAID_MAP cId=d3

04/26/25 15:59:25.876: C0:ld sync: all LDs sync'd, 00 offline lds, of 02 total lds

04/26/25 16:00:01.509: C0:FPE TW b 0022 io 1

04/26/25 16:00:01.509: C0:i 30 m 0 ts 82220a2d tc 220913e7 DCTW

04/26/25 16:00:01.509: C0:[22, 0001] [2d, 0004]

04/26/25 16:00:01.510: C0:TO Lmids TB:0:

04/26/25 16:00:01.510: C0:[1101:16:0]Total:1

04/26/25 16:00:01.510: C0:PTM: l 1751 dH 16 tT 3 tM 0 l 0 c 0 MF 0

04/26/25 16:00:01.525: C0:EVT#118600-04/26/25 16:00:01: 267=Command timeout on PD 08(e0x41/s8) Path 9baa00800000000, CDB: 00 00 00 00 00 00

04/26/25 16:00:01.525: C0:EVT#118601-04/26/25 16:00:01: 268=PD 08(e0x41/s8) Path 5ac7409c09baa008 reset (Type 03)

04/26/25 16:00:01.525: C0:PTMQ: sa 17ffc400 di 8 tM 0 m 1751 c 0 t 3 nC 1 C0 1 C1 0 dF 6080351 s 20 dH 16 tI 1d70 TO e Nvme 0 Sup 1

04/26/25 16:00:01.526: C0:IPT: dI 8 pTT 7f8ab1bc cP 0 cL 1 nL 0 nDH 16 cRT 1 i 0 tT 3 tS 0

04/26/25 16:00:01.526: C0:IPT: r 0 a 1 c 1 nD 17

04/26/25 16:00:02.007: C0:MDE: 16 sp 0

04/26/25 16:00:02.009: C0:MTCE: 1C pp 0 np 25 ne 01 sp 8 es 03 eh 0002 edH 000d

04/26/25 16:00:02.017: C0:MDITE: l 1480 dH 16 dI 8 iS 804b

04/26/25 16:00:02.017: C0:DTDP: l 1751 dI 8 tDH 16 iS 0000 iL 0 t 3 tc 2 q 0 wq 1 r 0 f 86002351 rI 0 l 0

04/26/25 16:00:02.017: C0:TTRPR: tS 4 tC 2 p 0 a 0 pc 0 ph 0

04/26/25 16:00:02.018: C0:RTM: dI 8 l 1751 cf 0 tm 17ffc400 dH 16

04/26/25 16:00:02.258: C0:MDE: 16 cp 0

04/26/25 16:00:02.258: C0:DCDC disc timer elapsed adc 0 discTE 2879266

04/26/25 16:00:02.258: C0:IDC: ss 2 c b69 i 1

04/26/25 16:00:02.261: C0:MDDEI: dI 8 dH 16 l 1480 c 8f iS 0 HLR 0 c 0 rC 0 td 1 hc 0 iLI 0 RS 0 DP 1 fg 84002351 ds 20 sS 2 sSt 1

04/26/25 16:00:02.261: C0:MDDEI: SNS 6/29/0, CDB 8f 00 00 00 00 01 cf 7a c0 00 00 00 10 00 00 00

04/26/25 16:00:02.276: C0:EVT#118602-04/26/25 16:00:02: 113=Unexpected sense: PD 08(e0x41/s8) Path 9baa00800000000, CDB: 8f 00 00 00 00 01 cf 7a c0 00 00 00 10 00 00 00, Sense: 6/29/00

04/26/25 16:00:02.276: C0:RS PD 8: 70 00 06 00 00 00 00 0a 00 00 00 00 29 00 00 00 00 00

04/26/25 16:00:02.277: C0:dmPerformSpinupRecovery devId=8 flags=84002351 devH0=16 devH1=ffff dev-RecState=2 spinupState=8 sts ff

04/26/25 16:00:02.345: C0:dmSInqCal Found same drive 8

04/26/25 16:00:02.345: C0:DRSC: dI 8 spS 0 c 12a6b75

04/26/25 16:00:02.351: C0:DRCC: SURC dI 8 dRS 0 dS 20

04/26/25 16:00:02.842: C0:DRQDS: EFP dH 16 dI 8 d0 16 d1 ffff

04/26/25 16:00:02.897: C0:I2C Slave SRAT TIMEOUT occured

04/26/25 16:00:02.897: C0:I2C 4 reset!

04/26/25 16:00:02.905: C0:ldDcmdCompleteDynamicRaidMap: Completing FW_RAID_MAP cId=d3

04/26/25 16:00:02.906: C0:ld sync: all LDs sync'd, 00 offline lds, of 02 total lds

SDS日志记录了硬盘的Unexpected sense PD xx 记录，硬盘反复出现 reset （Type 03）

根据阵列卡日志看到当前阵列卡固件是Firmware Package Build = 51.15.0-3630，当前固件查询存在相关故障技术公告，LSI 9460 阵列卡 51.15.0-3630 固件存在 bug（仅该版本有问题），在处理 SATA 盘 IO 时容易导致超时（直通盘应用场景无该问题）。

参阅之前知了链接：关于 H3C 自研服务器配置 LSI 9460 阵列卡 SATA 盘 IO 超时问题技术公告 - 知了社区

建议升级LSI-9460固件至51.17.0-4032版本

HDM版本较低（2.70）,升级 HDM-3.13版本