CAS平台上Windows虚拟机蓝屏问题

不涉及

部分Windows系统虚拟机出现蓝屏故障，确认这些故障虚拟机都是相同模板部署；

虚拟机蓝屏产生dump日志，登录虚拟机操作系统内部，收集dump日志后分析：

SYSTEM_THREAD_EXCEPTION_NOT_HANDLED_M (1000007e)

This is a very common bugcheck.  Usually the exception address pinpoints

the driver/function that caused the problem.  Always note this address

as well as the link date of the driver/image that contains this address.

Some common problems are exception code 0x80000003.  This means a hard

coded breakpoint or assertion was hit, but this system was booted

/NODEBUG.  This is not supposed to happen as developers should never have

hardcoded breakpoints in retail code, but ...

If this happens, make sure a debugger gets connected, and the

system is booted /DEBUG.  This will let us see why this breakpoint is

happening.

Arguments:

Arg1: ffffffffc0000005, The exception code that was not handled

Arg2: fffffa8305246010, The address that the exception occurred at

Arg3: fffff880057b6758, Exception Record Address

Arg4: fffff880057b5fb0, Context Record Address

Debugging Details:

------------------

EXCEPTION_CODE: (NTSTATUS) 0xc0000005 - 0x%08lx

FAULTING_IP:

+ff

fffffa83`05246010 1102            adc     dword ptr [rdx],eax

EXCEPTION_RECORD:  fffff880057b6758 -- (.exr 0xfffff880057b6758)

ExceptionAddress: fffffa8305246010

   ExceptionCode: c0000005 (Access violation)

  ExceptionFlags: 00000000

NumberParameters: 2

   Parameter[0]: 0000000000000001

   Parameter[1]: 000000007ca770e5

Attempt to write to address 000000007ca770e5

CONTEXT:  fffff880057b5fb0 -- (.cxr 0xfffff880057b5fb0)

rax=fffffa8305244600 rbx=000000000002c600 rcx=0000000000000000

rdx=000000007ca770e5 rsi=fffffa8305245600 rdi=fffffa8305245600

rip=fffffa8305246010 rsp=fffff880057b6990 rbp=fffffa83044bf000

r8=0000000000012408  r9=00000000000007ff r10=000000000000074d

r11=0000000000000000 r12=fffff880057b6aa8 r13=fffff8a00a0c50a8

r14=000000000000000c r15=fffffa8304170770

iopl=0         nv up ei pl zr na po nc

cs=0010  ss=0018  ds=002b  es=002b  fs=0053  gs=002b             efl=00010246

fffffa83`05246010 1102            adc     dword ptr [rdx],eax ds:002b:00000000`7ca770e5=????????

Resetting default scope

CUSTOMER_CRASH_COUNT:  1

DEFAULT_BUCKET_ID:  DRIVER_FAULT_SERVER_MINIDUMP

PROCESS_NAME:  System

CURRENT_IRQL:  0

ERROR_CODE: (NTSTATUS) 0xc0000005 - 0x%08lx

EXCEPTION_PARAMETER1:  0000000000000001

EXCEPTION_PARAMETER2:  000000007ca770e5

WRITE_ADDRESS:  000000007ca770e5

FOLLOWUP_IP:

srvnet!SrvNetSendData+ff

fffff880`0490de3f b803010000      mov     eax,103h

FAILED_INSTRUCTION_ADDRESS:

+5cd72faf043fddb8

fffffa83`05246010 1102            adc     dword ptr [rdx],eax

BUGCHECK_STR:  0x7E

LAST_CONTROL_TRANSFER:  from fffffa83044bf000 to fffffa8305246010

SYMBOL_ON_RAW_STACK:  1

STACK_ADDR_RAW_STACK_SYMBOL: fffff880057b6a00

STACK_COMMAND:  dds 057B6A00-0x20 ; kb

STACK_TEXT: 

00000000`057b69e0  ????????

00000000`057b69e4  ????????

00000000`057b69e8  ????????

SYMBOL_NAME:  srvnet!SrvNetSendData+ff

FOLLOWUP_NAME:  MachineOwner

MODULE_NAME: srvnet

IMAGE_NAME:  srvnet.sys

DEBUG_FLR_IMAGE_TIMESTAMP:  4ce79478

FAILURE_BUCKET_ID:  X64_0x7E_BAD_IP_srvnet!SrvNetSendData+ff

BUCKET_ID:  X64_0x7E_BAD_IP_srvnet!SrvNetSendData+ff

Followup: MachineOwner

从日志中可以看出蓝屏代码0xc0000005，导致蓝屏的是srvnet.sys。

使用命令crm resource cleanup tomcat6，清理CVM双机报错信息后，HA问题解决。

微软官网对应解决方案：***.***/zh-cn/help/2719594/0x00000050-stop-error-in-windows-7-or-in-windows-server-2008-r2