某局点SSL VPN认证失败inode提示建立隧道失败(用户创建在imc上)

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某局点SSL VPN认证失败inode提示建立隧道失败(用户创建在imc上)

首先查看接入明细中该用户是否在radius服务器上认证成功，确认接入明细中有该账户后收集inode调试日志查看握手失败原因

[2019-09-18 09:50:24] [Dbg] [7d8] CSslHttpOper::recvRespData HTTP/1.1 536 Invalid user ID

Server: SSLVPN-Gateway/7.0

Content-Length: 0

[2019-09-18 09:50:24] [Err] [7d8] CSslClient::getVpnAllocParam the response is not OK.

[2019-09-18 09:50:24] [Err] [7d8] CSslClient::configVirtNetwork failed to get VPN paramters.

[2019-09-18 09:50:24] [Warn] [7d8] CSslClient::conn2Remote failed to build the SSL VPN network.

现场日志报 536 Invalid user ID这说明用户未认证或者握手时用户异常掉线。

然后通过uam日志查看该用户的接入状态及下线原因，可以看到终端发送了计费开始之后立即发送了计费结束且下线原因是“用户申请下线”，至此需要与设备同事沟通。

%% 2019-09-18 09:56:22.323 ; [LDBG] ; [3340] ; LAN ; emo@emo ; 4 ; e94c51016d51465aa67ffb03fdf3b4ca ;  ; Received message from 192.168.254.2:

CODE = 4 ID = 28.

    User-Name(1) = emo@emo

    NAS-Identifier(32) = NSS-FW

    NAS-IP-Address(4) = 3232300546.

    Calling-Station-Id(31) = 58-fb-84-8b-28-3d

    Framed-IP-Address(8) = 987065058.

    Acct-Session-Id(44) = 00000011201909180931570000003c081  338

    Acct-Session-Time(46) = 0.

    Acct-Terminate-Cause(49) = 1.// 用户申请下线

    Class(25) = T5JaEIKI

    hw_IP_Host_Addr(60) = 58.213.106.226 58:fb:84:8b:28:3d

    Acct-Authentic(45) = 1.

    Acct-Status-Type(40) = 2.

    Acct-Delay-Time(41) = 0.

    Event-Timestamp(55) = 1568799117.

    hw_Product_ID(255) = H3C SecPath F1080

    hw_Nas_Startup_Timetamp(59) = 1548028642.