部分HPE Broadcom BCM57504、BCM5741x、BCM57608 网卡固件版本在233.1.135.7（或更早版本）会因误报温度过高导致服务器意外关机

HPE Network Adapters - An Unexpected Server Shutdown Can Occur With Certain HPE Broadcom BCM57504, BCM5741x and BCM57608 Network Adapters When Running Firmware Version 233.1.135.7 (Or Earlier) Due to False Over-Temp Reporting

文档ID：a00159503en_us    Last Updated: 2026-05-07

影响范围

任何HPE平台搭载如下HPE Broadcom网卡且固件版本在 233.1.135.7 (或之前):

• Broadcom BCM57504 Ethernet 10/25Gb 4-port SFP28 Adapter for HPE (P) - P26264-B21
• Broadcom BCM57504 Ethernet 10/25Gb 4-port SFP28 OCP3 Adapter for HPE (P) - P26269-B21
• Broadcom BCM57412 Ethernet 10Gb 2-port SFP+ Adapter for HPE (P) - P26259-B21
• Broadcom BCM57412 Ethernet 10Gb 2-port SFP+ OCP3 Adapter for HPE (P) - P26256-B21
• Broadcom BCM57414 Ethernet 10/25Gb 2-port SFP28 Adapter for HPE (P) - P26262-B21
• Broadcom BCM57414 Ethernet 10/25Gb 2-port SFP28 OCP3 Adapter for HPE (P) - P10115-B21
• Broadcom BCM57416 Ethernet 10Gb 2-port BASE-T Adapter for HPE (P) - P26253-B21
• Broadcom BCM57416 Ethernet 10Gb 2-port BASE-T OCP3 Adapter for HPE (P) - P10097-B21
• Broadcom BCM57608 Ethernet 100Gb 2-port QSFP112 Adapter for HPE (P) - P73111-B21
• Broadcom BCM57608 Ethernet 100Gb 2-port QSFP112 OCP3 Adapter for HPE (P) - P73114-B21

HPE 服务器搭载特定 HPE Broadcom BCM57504、BCM5741x、BCM57608 系列网卡，若网卡运行固件版本 233.1.135.7 或更早版本，可能发生服务器意外自动关机。

故障发生时服务器会直接断电，同时IML日志会上报 127℃ 超温严重告警，示例如下：

Caution,237,120730,0x0002,Machine Environment,0x0013,Cooling,12/30/2025 17:41:40,201: System Overheating (Temperature Sensor 118, Location I/O Board, Temperature 127) ACTION: Check fans, processor heat sink and air baffles installation.

Critical,237,120732,0x000E,OS,0x0002,Other,12/30/2025 17:41:40,202: Automatic Operating System Shutdown Initiated Due to Overheat Condition ACTION: Check simultaneously logged messages for cause of shutdown and address those issues accordingly.

该问题根源为网卡固件温度上报逻辑异常，产生误报过温错误。

要解决此问题，升级网卡固件到235.1.164.14 (或更高版本)，可用链接如下：

Broadcom Firmware Package for BCM57504 Ethernet 10/25Gb 4-port SFP28 Adapter Version 235.1.164.14

Broadcom Firmware Package for BCM57504 Ethernet 10/25Gb 4-port SFP28 OCP3 Adapter Version 235.1.164.14

Broadcom Firmware Package for BCM5741x adapters Version 235.1.164.14

Broadcom Firmware Package for BCM57608 100GbE 2p Adapter Version 235.1.164.14

Broadcom Firmware Package for BCM57608 100GbE 2p OCP3 Adapter Version 235.1.164.14